Hotel Indigo London-Paddington, London Photos
Hotel Indigo London-Paddington, 16 London Street, London , W2 1HL, GB
Posted by
Zoe,
Perfect Hotel. Great location, friendly and professional staff, relaxing and comfortable rooms. I would not stay anywhere else in Paddington other than here.Loved it what a great find.
Staff, room , facilities
Checking in was a horrible experience. The woman on reception was not only unhelpful but actually rude and unpleasant and I felt shaken by her attitude, hence my choice of "poor" for the check-in process. However, aside from this, staff were great, which is why I've gone for an overall "excellent" for performance of staff. I dealt with a lovely man who helped me with my luggage and a male receptionist who was very nice and helpful. Also, the wooden floors in my room were very very slippery, and not just in bare feet and socks but also while in shoes!And finally, I struggled to read the code for the wifi and was told that many guests have a problem with that.
