Ramada Bristol City, Bristol Photos
Ramada Bristol City, Redcliffe Way, Bristol, BS1 6NJ, GB
Posted by
Glynis,
Travelled on Torbay Express and visit Banksie exhibition. Hotel very convenient location and relaxed atmosphere, clean, very helpful staff.
Good access to BTMeads. Good breakfast.
on trying to book in after the specified time of 2 pm our room was still not ready and we continued to wait for another hour-whilst waiting numerous other customers arrived to be told the same-the attitude of the reception staff was that of boredom of having to explain the situationwhilst waiting for our room we decided to have a drink in the bar-the glass my wife received was dirty-having fingerprints all over it and what appeared to be blackcurrant!on taking this back to the bar for a replacement no apology was forthcoming and the bartender had to sort two other glasses prior to offering a replacement-i hasten to add that this secong glass he then had to wash before offering it to me-still no apology!!!!!!!!!!!!!on returning to the hotel in the evening we decided to order some food through room service-having dialed the room service number no reply was received,thinking i had dialed incorrectly i tried again eventually receiveng a reply-the member of staff told me to phone reception!this i did only to be transfered to room service-again after a lengthy wait the same said member of staff answered the phone with a very impatient "what is it?"the following morning we were shown to our table by a young member of staff who didn't stop chewing for the whole duration of our breakfastthe lifts were out of service for the whole of our stay-we were on the fourth floor!
