Reviews of Copthorne Hotel Newcastle, Newcastle Upon Tyne

Posted by Anonymous (2009-08-25)

Very good

Nice views, friendly staff.

Posted by Kevin (2009-08-17)

I have stayed at the Copthorne via work previosly and attended a seminar at the Copthorne Newcastle on wednesday 12/08/09 via St James's Place and was happy with the overall service, However, booking for our 10th Wedding Anniversary was a big disappointment and the hotel experience took a shine off our day.

Staff were very friendly

Checking in - had to ask for the complimentary drnk voucher as part of the internet offer which I then never used because of the cue at the bar. Bathroom looked in need of repair with black showing at the side of the bath.Only two staff on the bar when there was a wedding on which made very long cueing time. Breakfast - at 9am on Saturday what choice was left was dry or soaked in fat because it had been standing a long time. Checking out - had to wait until a member of staff appeared before being seen too.

Posted by Richard (2009-08-11)

I would recommend the hotel.

Good value, nice location and service.

Room service food was tasty but cold.

Posted by Anonymous (2009-06-07)

Posted by Debra (2009-03-10)

Perfect location - we were going to the Metro Arena - stunning walk back alon the river. Fabulous parking facilities. Very helpful staff. Not exactly over priced, but poor value for money in the room - i would stay again, but would use it as a functional base - not somewhere for a nice weekend away.

The lobby, bar and reception areas were clean, modern and bustling in the right way - the staff eager to please, appeared to enjoy their job and were incredibly pleasant and helpful.

The room was in real need of some tlc - cracked paint, grotty grouting, and our sheets were stained with blood (we didnt notice until the morning as the lighting wasn't great at night time). The quality of the room in no way measured u to the quality of the downstairs

Posted by Anonymous (2008-12-15)

Very nice

The cleanliness of the hotel was marred by the xmas party that was in the hotel. I was shocked to see the mess they had made of the ladies toilets. My friend said the mens was the same. I do not hold the hotel responsible for this though and i felt sorry for the cleaner having to sort it all out.