Reviews of De Vere Grand Harbour, Southampton

Posted by Karen (2009-08-17)

Lovely !

Excellent, friendly staff and facilites, breakfast was superb !!

Rooms were very hot and stuffy during the night, and a bit noisy with windows open, but it was an unusually hot day for Southampton!!.

Posted by Anonymous (2009-08-13)

An entirely pleasant experience!

Size of room; style and quality of furnishings, excellent breakfast, nice staff; was able to benefit from a very good internet rate

Personally would have preferred smoking room; pillows a little stiff; flip-flops for use of swimming pool would have been nice

Posted by Anonymous (2009-08-07)

Extremely dissappointing and very likely to put me off staying De Vere accommodtion in the future.

The Hotel has an impressive frontage and I paid a relatively low price as I obtained a saver deal via the internet.

Room had no air conditioning which I believe is extremely poor for a 5* hotel.In light of the above there were no fans provided.The main window of the room had to be left open to allow air flow (albeit particularly poor); not that this mattered as it was broken in any case.The TV had no remote in the room and on phoning reception it took around 30 minutes to provide one.The bathroom had mould on the tiles and skirting boards.There was very little information on the hotel, its amenities or that of the surrounding area.The general quality of the room and its furnishings was poor.I don't believe it is appropriate to stand in a queue for breakfast only to findi it is a buffett; particularly as there were a significant number of tables not in use.I found the majority of staff to be surly and disinterested.

Posted by Kenneth (2009-08-01)

Very good

Staff very friendly and helpful

Posted by Anonymous (2009-07-03)

Posted by Robert (2009-06-16)

Very enjoyable stay but compared to other hotels of similar quality I feel the cost is about 20% higher when factoring in having to pay to park as well

Good location, restaurant and food good. Friendly and efficent staff.

No air conditioning in room so was very hot and stuffy. Pedestal fan provided but too noisy to use and sleep at the same time. Leaving the balcony door open introduced lots of traffic noise. Consequently we both had a poor nights rest. Car park not secure and can't see what benefit one gets for the ��5 parking charge.