Reviews of Grey Street Hotel, Newcastle Upon Tyne

Posted by Anonymous (2009-08-06)

Enjoyed the stay, good location in centre, busy street so could see that the rooms overlooking the street could be noisy but we didn't have that problem. Contempary room spoilt by filthy white carpet. Real coffee sachets and a cafetiere plus tea bags and chocolate drinks. Safe deposit in room. Reception slighty grubby, could be cleaner and tidier (laundry waiting for collection at side of receptionist), papers scattered about, tables could do with a polish. But we did enjoy it!

Liked the contempary furniture and great bathroom. The room was also facing internally away from the noisy street, so had a quite night. Room quite small but more than adequate for an overnight stay

Filthy carpets - whoever decided to put white carpets in a hotel bedroom?! The room also smelt 'unclean', may have been the cushions filling or maybe not.Room charge was ��69 but we were nearly charged ��75+ because we had been put down as having Dinner although we had not eaten at the hotel. Receptionist slightly 'cool'over this but not our fault, is there some i.d. needed, given, and verified when guests charge to the room? Obviously someone had charged to our room but we had no way of giving proof that we had/had not eaten there but she waived it anyway so it didn't come to a problem.

Posted by gillian (2009-07-23)

good location, value for money and nice room.

really nice room, only paid ��59 for one night so great value. excellent location beside central station and all the shops and bars

arrived at hotel at 11am left luggage and told reception our name. was told check in time 2.30pm. however came back to hotel at 3.15pm and had to wait a further one hour before a room was ready. feel we should have been allocated first ready room as they knew we were waiting.

Posted by Anonymous (2009-06-24)

Posted by Anonymous (2009-04-15)

good hotel, convenient and would recommned to a friend / stay again!

excellent location and freindly staff. modern rooms with lovely bathroom. Although on a main road it wasn't too noisy at all like other reviewers had mentioned.

11am check-out is a little early for a weekend, only 1 set of towels in the room for 2 people and a comfier bed would have been a real winner for me.

Posted by Helena (2009-03-18)

Poor - I would not stay here again and found it a rip off.

The room was so poor I had to ask to change rooms and was offered an upgrade. The upgrade room was still shabby but at least better.

The room was shabby and poor, with chipped fixtures and fittings and a heavily stained carpet. I would not recommend the hotel, which was extremely expensive for the quality. I would stay in a premier inn as a preferance - cheaper and cleaner!

Posted by Anonymous (2009-01-30)

overall good

limited room service menu