Reviews of Premier Inn London Docklands ExCel, London

Posted by Billy, Hemel Hempstead (2010-02-08)

Nice on site restaurant. Used convenient and cheap DLR and tube with day travel card

Usual good Premier standard

Parking @£12 per day.

Posted by Anonymous (2008-12-09)

clean, convenient well priced

check in a nightmare as our booking had been incorrectly processed

Posted by Freddie (2008-07-12)

Good

Hotel was clean and we were able to check in early. A member of staff was very accommodating when we asked to have the grand prix on the TV in the bar. Breakfast was good.

There was only one person serving behind the bar who was serving another customer with a large coffee order. We had to wait at least 15 minutes to get served. Several staff walked by whilst we waited but nobody called for assistance. We then found out that what we wanted from the menu (pizza) was not available.

Posted by Anonymous (2008-07-10)

Posted by JAMES (2008-07-08)

The room was dirt and bathroom was not clean i complained to main reception and nothing was done about it. Totally ridiculous and will be seeking to claim compensation.

Posted by brian (2008-06-10)

The hotel summary when I booked said close to O2 arena. Taxi (as above)was eighteen pounds. If I was attending the excel centre I would stay at this hotel again but not for any other London event.

Good size rooms, pleasant decor, good security, pleasant staff, nice pub next door.

Hotel has a working relationship with a local taxi firm. Liverpool street station - eight minute drive - 22 pounds. I'd consider that excessive.

Posted by Jamie (2008-06-03)

Slightly noisy as we had to have window open due to the air con and was right next to the DLR.

Lovely bed and pillows, very spacious and clean.

Air conditioning not working - room very hot and stuffy. Told it wasn't working on the entire floor but when we went out of our room the corridor was obviously air conditioned. Was given a fan but too small and inadequate.