Reviews of The Parkbury Hotel, Sandown, Hampshire

Posted by Anonymous (2009-08-23)

Posted by Irene S (2009-07-19)

A huge disappointment. Would not recommend this hotel to anyone and will be making a formal complaint.

No good points

I realise that this is an old hotel but surely the decor could be updated. The pool hadn't been cleaned for months - this was the main reason I decided on this hotel. The brochure gave an image that this hotel is set in its own grounds but it was on a main road and could be anybody's front garden. The room absolutly stank! Once the smell of disinfectant and shake and vac wore off the whole room, especially the bed smelt of vomit. I stayed the one night and put a towel over my pillow and hardly slept a wink on the very hard bed. I checked out and didn't stay the whole 3 nights that I had booked and went to a different hotel.

Posted by Anonymous (2009-07-08)

Disapointing

Booked a twin room (as couldn't guarantee size of double bed). The room we were given was not a twin room - it was a room with a dble bed together with a seperate but attached rm with 2 bunk beds and one single bed. The mattress on the single bed was very lumpy and sloped to one side and was only really suitable for a teenager.. We asked to change to a twin room but received a very unsympathetic response. In order to get a good night sleep had to resort to putting pillows under the mattress.

Posted by Anonymous (2009-05-30)

comfortable room, although shower rather inefficient, and good prompt service in the restaurant

friendliness and efficiency of staff

banging entrance door just below our room - could do with a spring on it

Posted by Anonymous (2009-05-26)

Posted by roger (2009-05-18)

would not recommend this hotel it is below standard.

Staff eager to please and were helpful

very poor management, they did not have a clue as to the service that was being delivered, the overall appearance of the hotel was very dated and oppressivethe windows were dirty and the area surrounding the hotel was in need of attention.Interior decor, like wallpaper hanging off the walls,this hotel needs a complete makeover and some of the furniture needs replacing it's shabby - not really what we expected.