Reviews of Vale Hotel, Golf & Spa Resort, Nr Cardiff

Posted by Richard Glenn (2009-07-27)

I will not stay at this hotel and will tell all my friends how bad it is

The swimming pool was good

Your F&B Manger was rude and very bad. Room service for breakfast, there was no table to eat the food of and your staff had no idea what to do. The dinner food was not good tasting although expensive. No one available to help with the cases.No mobile reception for ORANGE operators, no signal.

Posted by gary (2009-05-05)

See above, also fire alarms going off in the night meant disturbed nights following a long day and were not really acceptable. In view of the lack of a view in the room I would have expected a warning at the very least on booking and a subsequent reduction in the cost.

Had room on 2nd floor that had a window similar to a prison. It was high up on the wall letting light in, but we were unable to see out of it.Had I not been heading for a wedding immediately following putting bags in room I would have complained.

Posted by Russell (2009-04-28)

Good

Staff were all efficient and helpful

No mini bar or bottled water in room.Pianist/singer in bar was too loud to hold conversation easily.Lovely idea, but should have been in the background, not dominating proceedings.

Posted by Anonymous (2009-04-24)

Gym excellent, staff friendly, breakfast buffet tasted lovely

Room service very expensive, breakfast buffet a little overpriced, corridors and stairs a little tired.

Posted by Val (2009-03-20)

very comfortable

Very attentive staff

Posted by Glenda (2008-11-24)

Lovely, will be back again for certain.

Beautiful surroundings, big, tastefully decorated room, staff pleasant,great gym and health facilities

dirty linen on bed--comforter had blood on it and the blanket smelled. No flannels, would have been nice and complimentary water not available. Also could not order movie from tv.