Best Western Victoria Palace Guest Reviews
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|1.5 miles from London centre|
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Andreas Thu, 17 January 2019
Great value for money, would...
Liked: Clean room. Friendly staff. Great location.
Disliked: A bit loud in between rooms, could hear my neighbour being on the phone.
Caroline Wed, 16 January 2019
Liked: Breakfast was very good
Jo Wed, 16 January 2019
Liked: Staff lovely, clean and in central location.
Disliked: Prospect of an annex room made me feel a bit unsafe, but staff were very accommodating.
Sue Wed, 16 January 2019
Disliked: Poor reception . Non inclusive breakfast
Lucy Wed, 16 January 2019
Liked: Location, price,
Disliked: Room a little tired but clean and comfortable
Lesley Wed, 16 January 2019
Liked: Comfy bed near to Victoria and easy to find.
Disliked: Noisy room near reception. Dirty bathroom with cabinet full of hair
Natalie Wed, 16 January 2019
Linda Tue, 15 January 2019
Value for money
Liked: Bed was comfortable
Disliked: Lots of flights of stairs to the room in annexe with no lift. We found it very hard and we are not infirm.
Stephanie Tue, 15 January 2019
Wicked hotel for my Wicked...
Liked: The beds we were comfy, staff great, breakfast delicious.
The power went off on my floor for ten minutes. The staff acted quickly to fix it
Disliked: The tv wasn't in the best position. In front of one bed and pointed to the other. Neither had to best veiw but it still worked.
Esther Tue, 15 January 2019
Comfortable and friendly - Perfect...
Liked: A warm, friendly, helpful reception. The neighbourhood is very nice and quiet and made us feel safe. The location is first class - minutes from Victoria station hub which meant getting around was effortless and easy. The room (twin) was very comfortable and very clean and quiet. A safe is provided for storing valuables. Breakfast was great and covered all tastes with a good and plentiful selection of items all buffet style. Staff were very helpful getting us seated and started and were available to guests who wanted something not on offer - eg I overheard one lady guest asking for a fresh lemon - to which the staff member immediately went to enquire and quickly returned with requested lemon. Tables were cleared quickly and everything looked fresh. Food was hot and freshly cooked. A great start to the day.
Disliked: Nothing to dislike