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Britannia Grand Burstin Hotel eee
Britannia Grand Burstin Hotel, The Harbour, Folkestone
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3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (2000 Ratings)
1.9 miles from Folkestone centre
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Hotel Description
Overlooking Folkestone Harbour The Grand Burstin Hotel offers limited parking free Wi-Fi and wonderful sea views. Just 15 minutes from Dover the hotel has a fitness centre and 3 restaurants.The cosy bedrooms at Grand Burstin each have a private bathroom satellite TV and tea and coffee facilities. Some rooms have private balconies and views of the English Channel.Victorian Restaurant serves a varied menu and daily specials in formal surroundings. Harbour Restaurant offers buffets for breakfast and dinner and Maritime Lounge serves snacks and beverages.Spindles Health and Leisure Club features an indoor pool and sauna and there is also a modern gym. The Grand Burstin Hotel features an impressive ballroom which hosts live cabarets.Just 10 minutes' walk from Folkestone centre The Grand Burstin Hotel is only 3 minutes' walk from the sandy beaches. Dover Ferry Terminals can be reached in 20 minutes' drive offering crossings to France.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
w
Non Smoking
y
Free Internet
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Sauna
` Solarium
` Tour Desk
` Bar
` 24-Hour Front Desk
` Packed lunches
` Heating
` Fax/photocopying
` Ticket service
` Restaurant (buffet)
` Snack bar
` Indoor pool (all year)
` Evening entertainment
` fitness center
` Baggage Storage
` Family Rooms
` Game Room
` Non-smoking Rooms
` Safe
` Vending Machine (Drinks)

Britannia Grand Burstin Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
PLEASANT (3.5 out of 5)

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5

Exceptional - 5 out of 5

Samantha Tue, 23 April 2019

Exceptional

Liked: The food is good value for money, we had breakfast and dinner both nights. There is a good selection and you can order childrens meals if they don't fancy anything at no extra cost. We also had a couple of bar lunches and they were very good for the price to. Our room was huge with a sea view. We all had plenty of space. We found the room to be clean Nd the maids were very thorough.
Disliked: Thr bar prices can be a bit sharp but other than that it's a great little place to stay.

2.7

Fair - 2.7 out of 5

Gregkom Tue, 23 April 2019

I do not recommend this...

Liked: To be honest only view was really nice.
Disliked: Hotel terrible, every thing looks like 20 years ago, room, hall. Double bed was very small, restaurant open just to 8 pm Car parking was small and is problem to left car

2.3

Disappointing - 2.3 out of 5

Stoneone Tue, 23 April 2019

Poor and old

Liked: Good Breakfast (all you can eat) , the bed was comfy. Good position thou.
Disliked: Hot water didn't work properly, the shower was damaged, furniture partial damaged, TV just few channels functional the other channels freeze paid parking for two days for two motorcycles 20 in the first day but also if you want to use the vehicle when come back chances are not to find any parking space Arrived 1.30 hrs before ,Check in was at 3.00 p.m. but no chance to leave the luggage somewhere, is better to arrive after check in time and prepared to wait in a long queue.Expected a little more for the price paid.

2.1

Disappointing - 2.1 out of 5

Benadette Tue, 23 April 2019

Not good had to depart...

Liked: We booked in on Saturday20th April for 2 nights but had to leave on the Sunday morning due to the banging of doors . On the Saturday evening while resting in bed watching TV, I was so afraid with the fighting in room 137 as we were in flat 136. I had to get dressed and go to the reception and ask for a security person to visit room 137. which seemed to quit down for a short time, then the TV was so loud I was left awake until 6-30am
Disliked: I have been to the hotel twice before as a group and had no issues, I am a sheltered Housing manger and done group books which was amazing. I feel the hotel has went down on arrival and going to the room had to go back to reception as no towels ,the sheet on the bed was crisp white we had a double room the sheet was mile to big.

4.4

Excellent - 4.4 out of 5

Samantha Tue, 23 April 2019

Fantastic one night stop

Liked: Friendly staff really willing to help, even putting my cool bag in there freezer overnight. It?s very close to Folkestone eurotunnel so fantastic for a stop over. I have stayed here 2 years running and plan to in the future.
Disliked: It very dated and in dire need of a refurb. Wouldn?t want to do a holiday there but fab for a one night stop.

1.9

Poor - 1.9 out of 5

Amy Tue, 23 April 2019

Awful. Chose it for ease...

Disliked: Dreadful staff, casually swearing during check in service while watch the 10 years play on the gambling machines, greeted by police on the door handling abusive drunken people as we arrived, the hotel stank of cigarettes and was filthy.

4.2

Very Good - 4.2 out of 5

Gerald Tue, 23 April 2019

It is what it is

Liked: Average
Disliked: A lot!

3.8

Good - 3.8 out of 5

Paul Tue, 23 April 2019

Good

Liked: Everything else ok
Disliked: Booked a double room and was given a twin room

2.1

Disappointing - 2.1 out of 5

Sarah Tue, 23 April 2019

Disappointing

Liked: The location
Disliked: Staff are rude the duty manager was worse

1.5

Poor - 1.4 out of 5

Kareem Tue, 23 April 2019

Very disappointed

Liked: Poor quality rooms , not clean , i would not recommend it , or rate it as a 2 star hotel , the pictures online are not As shown in real life. I was seriously disappointed and discussed , the whole hotel needs to be rebuilt. Price is too high for such poor quality room Nd service
Disliked: None

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Britannia Grand Burstin Hotel The Harbour, Folkestone