New establishment on par with expectations for a Crown Plaza. Good value for money in this immaculate hotel.

Liked: Quiet surroundings

Coffee pot was dirty, room was very hot and had to open window as instructed by staff because air conditioning was off for winter which led to noisy night sleep. Was told car was parked appropriately but when i arrived at car to depart, crowne plaza letter was on my car stating "not parking for the French". Worst stay of my three weeks in Europe.

Liked: The view and location were great.
Disliked: No working ventilation room was very hot and note left on car from hotel "parking not for French" never going back.

For Events in O2 this is good hotel. At laest getting to the O2 prior to events is very easy. Take Air Train. Unfortunatly air train is not running until late, so after the event you have to take tube and change to DLR.There are some convinient stores close to hotel which open late. I saw some restaurants around the excel center, which is even very close to hotel.Or you go eating and drinking in O2 (but not on event days, then it very crowded).

Liked: Close to O2 with Air TrainSeveral shops for food and drinks close to hotel
Disliked: If Airtrain does not run, it is very cumbersome to get to the hotel (Tube, DLR)

Good location and reasonably convenient to get to Canary Wharf. Very nice staff. Reasonable breakfast (did include Hot food) but nothing stellar. Could have picked up the same breakfast for a lot cheaper outside. Beds were not comfortable. I travel for work and need sufficient closet space for suits / shirts. Not enough closet space. Iron was non-steam. Super dim lights in the bathroom!!.. small stuff that shows a lack of attention to detail.

Liked: Good location and reasonably convenient to get to Canary Wharf. Reasonable breakfast (did include Hot food) but nothing stellar.
Disliked: Beds were not comfortable. I travel for work and need sufficient closet space for suits / shirts. Not enough closet space. Iron was non-steam.

On such a hot day...

Liked: The view from the room is very nice especially at night when London is lit. The bed is very comfortable had a good night's sleep.
Disliked: The shower seemed very basic for a five star hotel but did the job. There was one bath robe in the room so i rang reception and housekeeping but had no response from both

Passable

Good but jacuzzi out of...

Liked: Beds comfy
Disliked: Jacuzzi broken

Exceptional

comfortable and efficient, the staff...

Liked: The hotel offers great valuefor money, the staff were ffficient and welcoming
Disliked: The room location had some external noise - more than I would have expected