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Crowne Plaza London-Docklands eeee
Crowne Plaza London-Docklands, Royal Victoria Dock Western Gateway, East London| Area: London Docklands - Canary Warf & Greenwich
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4.4
HOTEL RATING:
EXCELLENT
4.4 out of 5 (2005 Ratings)
2.5 miles from East London centre
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Hotel Description
Boasting an indoor pool free Wi-Fi and health and fitness center the non-smoking Crowne Plaza London-Docklands overlooks Royal Victoria Dock. The seven-story Crowne Plaza offers 210 non-smoking rooms that each feature flat-panel TVs free Wi-Fi and minibars. Serving breakfast lunch and dinner the on-site restaurant prepares continental and British fare. Savor a cocktail in the bar. After a day on the town unwind in the indoor pool hot tub and sauna or work out in the gym or in a fitness class. On-site parking is available for a fee. The Crowne Plaza is adjacent to the Royal Victoria Station and steps away from the western entrance to ExCel Conference Complex. A free hotel shuttle will run you to the Canary Wharf three miles away. Head seven-and-a-half miles into central London for shopping in the bustling Oxford Street shopping district or experience the nightlife of Soho and Piccadilly Circus. Buckingham Palace is nine miles away. The London City Airport is two miles away and London Heathrow is also 25 miles.

Check-in time:14:00 Check-out time:12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Room Service
` Safety Deposit Box
` Sauna
` Terrace
` Tour Desk
` Air Conditioning
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Massage
` Dry cleaning
` Spa and wellness centre
` Trouser press
` Breakfast in the room
` Ironing service
` Hot tub
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` Special diet menus (on request)
` Daily maid service
` WiFi everywhere
` WiFi available in all areas
` Hot tub/jacuzzi
Crowne Plaza London-Docklands Royal Victoria Dock Western Gateway, East London

Crowne Plaza London-Docklands Guest Reviews

OVERALL AVERAGE SCORE:
EXCELLENT (4.4 out of 5)

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3.8

Good - 3.75 out of 5

Lynne Sat, 21 April 2018

Good

5

Exceptional - 5.0 out of 5

Deborah Sat, 21 April 2018

Exceptional

4.8

Exceptional - 4.8 out of 5

Sophonia Fri, 20 April 2018

Exceptional

3.8

Good - 3.75 out of 5

Su Thu, 19 April 2018

Comfortable stay great location for...

Liked: Breakfast was good, the room was spacious and bed very comfortable. Room service was ok and staff friendly, great location for ExCel centre where we were exhibiting and room rate was good value.
Disliked: Sadly the room smelled really bad ( smoky / dirty) on arrival, and again on returning at the end of day 1 ( I stayed 2 nights) . Resolved once the window was opened but a poor first impression.

3.6

Good - 3.55 out of 5

Miangul Wed, 18 April 2018

If the room could be...

Liked: Easily accessible and fantastic location
Disliked: I asked for a quiet room because of my exam and I was given the room where the people noise was as loud as someone in my room

4.2

Very Good - 4.15 out of 5

Paula Wed, 18 April 2018

Paula & Dave

Liked: Very clean & comfortable bed. Breakfast was superb.
Disliked: I would've liked a balcony, upgrade offered firstly for 70. We said we wanted to think about it & when i asked a little later I was then quoted 100.! Even to be able to open the window would've been nice.

3.8

Good - 3.75 out of 5

Dorine Wed, 18 April 2018

Good

2.3

Disappointing - 2.3 out of 5

Wayne Tue, 17 April 2018

Worse stay at a hotel,...

Liked: In a great location
Disliked: From the moment we got into the hotel, the staff was hesitant talking amongst themselves and not acknowledging us until we looked over at them. The guy who was training checked us in with a very mono tone, the room we were given was very standard considering we are IHG members, when we called down for them to upgrade us he said we?d have to pay 50 and I explained to him that we?re IHG member she and every other Crowne Plaza upgrade us every time because of our membership and he then went silent with no response, he only responded when I said hello and he was like yes I?m here like he didn?t listen to a word I said.We then went down to reception to get an upgrade explaining to him that we are IHG members and don?t ever pay for our upgrade, here he was very dismissive and not helpful at all, he said he can only go by what?s on his screen instead of asking for our names and email so he can check for the membership.He has us there for about 5 minutes being nonchalant about it all until the woman next to him overheard and came over to help, she checked the email etc and still couldn?t find our membership which we then had to call up another Crowne Plaza to get the membership number for them to upgrade us which took us another 20 minutes to sort out.They didn?t even tell us what?s facilities are available to us, where to go for breakfast or anything along those lines.We got to the room and there was only one of everything when there was two of us, there was hair in the bathtub like it wasn?t cleaned properly and on the floor.On the day of our checkout the staff kept coming to our room knocking on our door asking when we?re checking out which should?ve been told to them by reception but clearly it wasn?t, at one point one of them even opened the door proceeding to let herself into our room. Absolutely disgusting, considering my partner was in the bathroom and the door was open.

4.6

Wonderful - 4.6 out of 5

Daniel Mon, 16 April 2018

Superb

5

Exceptional - 5.0 out of 5

Fazal Sun, 15 April 2018

Exceptional

Liked: Every aspect of stay
Disliked: Not applicable

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