A reasonable hotel with a...

Liked: The breakfast was very reasonably priced when paid for in advance. The selection of food (all day) was small but the quality was quite good, and very good value for London. The rooms were clean, perfectly comfortable. Though I did not drive myself, my relatives were booked in at the same time and they recieved complementary parking for 3 nights, even though we had only booked 2 nights and they normally charge £18 /night for parking.
Disliked: The gym is not 24 hours (closes at 10pm). We were unable to use the pool with our child as there are specific hours for children so we could not go when we would have wanted to go. It was not particularly great value for money at the time, but apparantly there was an event happening at the O2 Arena nearby, which may explain that. There was nothing actually bad about this hotel.

Exceptional

Liked: We went for my girlfriends 21st and all of the hotel staff and the hotel stay was so lovely, definitely coming back!

Superb

Good

Disliked: Key cards constantly failed and our room was missing towels and refreshments on check in.Otherwise all good.

Exceptional

Overnight concert break

Liked: Ideal for o2 concert Lovely breakfast included

Good hotel for O2 concert

Liked: Location, friendly staff, size of room.
Disliked: The bed was a double, not a king.

Exceptional

Liked: Due to it being my birthday we were upgraded to a king suite with an incredible view and greeted with some chef specials.

Fabulous