Devoncove Hotel Glasgow Guest Reviews
Write a review
|1.6 miles from Glasgow centre|
Write a review
JS, visiting O2 ABC Glasgow Sat, 17 October 2015
Can't praise the staff enough. We arrived and were running late to get to an appointment and they couldn't have been more helpful. The staff at breakfast were also very pleasant and helpful.
Liked: Fantastic staff!
Disliked: Decor a little bit tired but in the process of upgrading.
Susan W, Midlothian, visiting The SSE Hydro Mon, 17 November 2014
Good location; basic hotel; would probably use again.
Liked: Good location.
Disliked: Needs a bit updating.
Nigel Wed, 19 June 2019
No refund 11hrs later. Staff...
Liked: I have no complaints re the breakfast, good section and filling. The location of the hotel is in a good position and close to all amenities, Restaurants and pubs, also easy access from the motorways.
Disliked: The vanity light in the bedroom which faces the two beds was on upon my arrival, I thought nothing of this until the evening when it was time to sleep. We were unable to switch this light off, it had eight bulbs within it lighting the room up. I contacted the night porter who came to the room to see if he could rectify it, which he couldn't due to the pull down cord which would switch the light on and off was missing. He then gave us a blanket from a nearby store room to cover the vanity light up and make the room dark. He stated that he would report this for the morning staff in order for it to be repaired for the next guests. This was a pointless exercise as the blanket would not remain in place, and also the blanket was heating up over the bulbs which made it a fire risk. No alternative offered. The next morning when we were attending breakfast we were asked by the lady in the Restaurant if we had enjoyed our stay and if the room was okay. I informed her of the above and told her we had hardly slept due to the vanity lights. She informed us to mention this when we checked out, we told her we had reported it the night before. We checked out and I mentioned that I wasn't happy that we had hardly slept due to the light. The Manager came to the reception and again I explained what had happened and that I wasn't happy, he asked me what I would like, I asked for some discount, he stated we couldn't have any discount as we had used the facilities, I told him we had used the facilities but had not slept during the night due to the light. I explained about my concern re the blanket over the light and he said they were low voltage lights and would not have been an issue with the blanket over it. A health and Safety issue in my opinion, I was offered a free breakfast, we had already eaten and it was in the price, we were than offered two free Pints, at 9am in the morning, he stated for later, we had already checked out.
Ian Tue, 18 June 2019
Great value for money, you...
Liked: Good location. Excellent staff.
Disliked: The bathroom was tatty and the bed uncomfortable.
Mechelle Tue, 18 June 2019
Liked: perfect location
Colin Tue, 18 June 2019
Conveniently located hotel
Liked: Location excellent for museum/art gallery at Kelvingrove and transport museum by the Clyde. Convenient walking distance from the centre. Good choice of restaurants in the area.
Disliked: Some public areas, particularly the stairwell, in need of renovation.Travelling on leisure I would have preferred if breakfast was served until 10am.
Laurie Mon, 17 June 2019
Liked: The location was good for the arena
Disliked: The room was shabby, beds were really uncomfortable and overall cleanliness not great. The hotel took payment twice from me and so far I?ve had to ring 5 times and still no refund. Not happy with the customer service received
Ian Mon, 17 June 2019
Very good Hotel, with good...
Liked: Good Hotel with a very good breakfast, with even better staff, especially Neil (looking very dapper in his suit :) who couldn"t do enough too offer help (top bloke)
Disliked: Parking spaces outside on the street can obviously be very limited as it"s in such a busy area with local Hotels etc, luckily the Hotel has it"s own small car park which could be used at my time of visiting.
Moira Sun, 16 June 2019
Liked: Great breakfast,staff were really helpful and friendly x
Siobhann Sun, 16 June 2019
Amazing welcoming and will be...
Liked: Fresh clean peaceful great service really comfy bed
Disliked: There was no biscuits with the tea
As Sun, 16 June 2019
Disliked: Said to have had a city view but had a view of bin sheds, We arrived and the reception staff seemed a bit pissed off, as well as charging me an extra £10 as a deposit, which was never mentioned before so I thought that was strange.
Roy Sun, 16 June 2019
Liked: Smart, modern decor and furniture in my room.
Disliked: The stairwell needs a new carpet.