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DoubleTree By Hilton Hotel London Excel eeee
DoubleTree By Hilton Hotel London Excel, Excel 2 Festoon Way Royal Victoria, East London | Area: London Docklands - Canary Warf & Greenwich
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2000 Ratings)
2.2 miles from East London centre
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Hotel Description
Right at the front door of London City Airport the non-smoking DoubleTree by Hilton Hotel London ExCel has free Wi-Fi on-site dining and a 24-hour business center. With 260 non-smoking rooms this mid-rise DoubleTree property offers suites with kitchenettes and all rooms enjoy free Wi-Fi flat-panel TVs and laptop safes. Grab a quick meal even hot ones at the hotel's sundry shop and cafe; the full restaurant and cozy half-island bar have excellent views of Gallions Point Marina. In addition there's a fitness center and a business center. Another great perk: parking is free. The hotel is a stone's throw from London City Airport and about a 10-minute taxi ride from Canary Wharf location of the Museum of London Docklands. The London Eye Imperial War Museum and Buckingham Palace are all about a half-hour drive away. Stansted Airport is 33 miles north.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` ATM/cash machine on site
` Breakfast in the room
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Shuttle service (free)
` Daily maid service
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Restaurant With Dining Menu
` Safe
` Special Diet Meals (upon request)
` WiFi available in all areas

DoubleTree By Hilton Hotel London Excel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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3.4

Pleasant - 3.35 out of 5

Walter Mon, 10 December 2018

It's ok; nothing more nothing...

Liked: Nothing in particular
Disliked: Bit outdated rooms

5

Exceptional - 5.0 out of 5

Eamonn Mon, 10 December 2018

Exceptional

Liked: Location was excellent View from hotel room was superb Bad and restaurant services excellent

4.8

Exceptional - 4.8 out of 5

Jiaqi Mon, 10 December 2018

Exceptional

Liked: really enjoy the facilities and breakfast

2.7

Fair - 2.7 out of 5

Lovre1 Mon, 10 December 2018

Passable

3.6

Good - 3.55 out of 5

Simran Sun, 9 December 2018

Good

2.1

Disappointing - 2.1 out of 5

Isāngela Sat, 8 December 2018

Disappointing

Disliked: They charged me twice ! Unacceptable

1.3

Poor - 1.25 out of 5

Shabnam Sat, 8 December 2018

Very poor

Liked: Not a thing
Disliked: Sheets were dirty and so was the entire hotel. I caught scabies and bed bugs from the dirty hotel and it has ruined my life. Please stay elsewhere. You really don?t want to go through what I have. It?s been a month a my problems are still not over, not mention expenses.

4

Good - 3.95 out of 5

Emma Sat, 8 December 2018

Good

4.8

Exceptional - 4.8 out of 5

Elizabeth Fri, 7 December 2018

Exceptional

Liked: Easy to get into centre of London using DLR.

1.3

Poor - 1.25 out of 5

Hannah Fri, 7 December 2018

Very poor

Liked: leaving and going home
Disliked: on the flight path of london city airport.. very loud even with the triple glazingdated bedroomsvery budgetphoned in advance as vegan and veggie. have tomato allergy. was assured there would be options... breakfast consisted if mushrooms and roast potatoes as no other meat free options apart from fruit..... very very poorwent for a birthday and arranged for a cake. balloons etc... this was not done when we arrived... went out and reception assured they would have it done... came back.. camera ready for surprise.... looked a fool as they still had not done it... ruined surprise!!!!!evening bar staff moaning about complaintshard mattress... put do not disturb sign on door... 10am... staff come in .. no knocking just walk in.. then state they thought room was unoccupied. no apologies. very embarrassing as had no clothes on... appalling!!! on check out i complained and the manager refunded room rate and breakfast. another member of staff found it highly amusing and laughed... how is it funny that i have a stranger walk in on my naked self???? i feel violated. disappointed. no excuses more hostel than hoteli do not recommend at all

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DoubleTree By Hilton Hotel London Excel Excel 2 Festoon Way Royal Victoria, East London