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DoubleTree By Hilton Reading M4 J10 eeee
DoubleTree By Hilton Reading M4 J10, Mill Lane, Wokingham | Area: Reading East - Sonning
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3.10
HOTEL RATING: 
GOOD
3.10 out of 5 (572 Ratings)
3.6 miles from Wokingham centre
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Hotel Description
A blend of past and present the non-smoking Best Western Plus Reading Moat House Hotel has charming architecture and modern rooms with free Wi-Fi which make it one of the area's most popular hotels among our guests. A 19th-century mill is the centerpiece of the four-story Best Western Plus which seamlessly combines past and present. The original building holds an atmospheric pub and there are three other dining and drinking establishments on the property. In a modern building the 129 non-smoking rooms and suites have it all including comfortable furnishings and TVs with cable channels. Walk-in showers grace the bathrooms which have hairdryers and heated towel racks. Free newspapers are available in the lobby and complimentary Wi-Fi connections are found throughout the property. The fitness room is packed with free weights and cardio machines. The on-site laundry and shoeshine stand come in handy. Pets are allowed and parking is on the house. Located off the M4 motorway the Best Western Plus sits southeast of downtown Reading in the quiet community of Wokingham. Ascot is nearby as is Windsor and its world-famous castle. You can play 18 holes at Bearwood Lakes Golf Club about one mile away. London's Heathrow Airport is 25 miles east of the property.

Check-in time: 14:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Garden
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Terrace
` Vending Machines
` VIP Room Facilities
` Air Conditioning
` Bar
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Trouser press
` Vending machine (snacks)
` Fishing
` Breakfast in the room
` Bridal suite
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` Snack bar
` Sun terrace
` Shuttle service (free)
` Shared lounge/TV area
` Wheelchair accessible
` Daily maid service
` shuttle service
` Accessible parking
` Picnic Area
` Secured parking
` Daily Housekeeping
` Kid meals
` Electric vehicle charging station
` Toilet with grab rails
` Higher level toilet
` Emergency cord in bathroom
` Wine/champagne
` Chocolate or cookies
` Pet basket
` Pet bowls
` On-site coffee shop
` Outdoor furniture
` On-site coffee house
` Breakfast options
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property

DoubleTree By Hilton Reading M4 J10 Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.10 out of 5)

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4

Good - 4 out of 5

Rob Fri, 12 July 2019

Routine trip but hotel had...

Liked: Breakfast we excellent. Room was a bit warm but weather was very humid.
Disliked: Nothing of note to worry about.

4.8

Exceptional - 4.8 out of 5

Anonymous Thu, 11 July 2019

Exceptional

Liked: Spotlessly clean. Lovely room. Great breakfast. Lovely setting to eat
Disliked: Nothing

5

Exceptional - 5 out of 5

David Wed, 10 July 2019

Perfect

Liked: Too much to explain
Disliked: Nothing

4.8

Exceptional - 4.8 out of 5

Mark Tue, 9 July 2019

Good facilities and pet friendly

Liked: The large grounds were excellent for walking the dog. The pub attached was a nice option to have an evening meal where the dog was welcome.

3.6

Good - 3.5 out of 5

Tracey Tue, 9 July 2019

Good

Liked: Lovely hotel
Disliked: Breakfast started too late and they need to make sure the charge for pet is easier to see

3.8

Good - 3.8 out of 5

Senojea Mon, 8 July 2019

Standards are slipping!

Liked: The location is perfect for our needs and the room was clean and quiet. The new tarmac service of the majority of the car park is a great improvement.
Disliked: The staff were, in general, unwelcoming and in urgent need of training regarding their competence to do their assigned tasks and customer service. Very few smiles or eye contact and all seemed uncaring. Perhaps a portion of the budget for the recent refurbishment should have been reserved for the recruitment of appropriate 'front of house' staff. Having stayed at the hotel on a number of occasions in the past, we felt disappointed this time.The breakfast, regarding fruit and pastries was barely adequate.

2.9

Okay - 2.9 out of 5

Carol Mon, 8 July 2019

Disappointing room and new outside...

Liked: Easy free car parking. Good breakfast. Comfortable bed. Windows that opened.
Disliked: Tired old bathroom. New decking terrace next to the river - apparently its going to be a shisha lounge??? Seriously? Such a poor concept in todays world. The terrace looks over the river and could be a prime spot for dining/drinking/socialising for everyone, it could be such a wonderful area, but its going to be a shisha lounge?? Flip! The mind boggles. We sat with evening drinks there. The view of the river was through a metal mesh with chestnut timber fencing, but maybe this is temporary, it was dreadful, but we just wanted to sit outside on a lovely summer evening. Whilst sat on this terrace an elderly lady fell down a step on the decking, there was no indication in the half light that it was a step, it ended with her requiring an ambulance to hospital! We asked that the step be marked, we stayed 3 nights, nothing happened.

5

Exceptional - 5 out of 5

Donna Mon, 8 July 2019

Best relax and sleep for...

Liked: The whole experience was perfect. Particularly loved the old mill bedroom with the wooden beams and beautifully renovated bathroom
Disliked: Nothing

3.2

Pleasant - 3.1 out of 5

Richard Sun, 7 July 2019

Okay

Disliked: Had breakfast at 0930 both days. Had to ask for drinking water and milk to topped up, Coffee machines out of milk both days, hot buffet ran out of some lines fried eggs, mushrooms General running of restaurant seemed quite chaotic

4.6

Wonderful - 4.6 out of 5

Theresa Fri, 5 July 2019

Superb

Liked: Great pet friendly hotel in great surroundings. Good in room dining service too.
Disliked: Can't think of anything negative to say.

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DoubleTree By Hilton Reading M4 J10 Mill Lane, Wokingham