Express By Holiday Inn Birmingham N.E.C. Guest Reviews
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|6.4 miles from Solihull centre|
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Mark K, Hastings, visiting The NEC Birmingham Wed, 16 December 2015
Good location - use local cab firm from station, not black cabs! Good location and friendly staff.
Liked: The room was nice, so no complaints.
Disliked: Poor selection of food, Scrambled egg was horrid; for a chain, the size options were poor and quality poorer.
Simon, Ludlow Wed, 19 September 2012
Basically will never stay at such a poor 'what can be best described as a glorified Travelodge' again. Poor staff with bad attitudes - felt as though we were an inconvenience to the staff. Room was very basic; beds uncomfortable. Breakfast very, very poor - very substandard for a room we paid £165 for the night! Tables dirty, food selection very poor and quality of food cheap utter crap.
Disliked: Poor all round.
Bonnie Fri, 16 February 2018
Unless you have a car, don't stay here. Desk clerks had no knowledge of public transport facilities. Shuttle was limited and not reliable. Breakfast hours rigid, not restocked, no complimentary water, coffee or tea.
Disliked: Poor customer service.
Glen Thu, 15 February 2018
Lewis Thu, 15 February 2018
Valerie Wed, 14 February 2018
A very comfortable stay and...
Liked: The beds were very comfortable. The staff very pleasant and helpfull and the new lounge and breakfast area was clean and bright and offered us an excellent breakfast.
Disliked: If you could just move the hotel into the airport area it would be wonderful.
Esther Wed, 14 February 2018
Dheraj Wed, 14 February 2018
Derek Tue, 13 February 2018
Disliked: Building work and no hot breakfast.
Lianne Tue, 13 February 2018
Good, comfortable hotel for short...
Liked: Clean rooms wit comfy beds. Reception and bar staff very polite
Disliked: I appreciate building work was going on but I wasn't told this until AFTER I paid my non refundable payment. The continental breakfast offered in place of usual breakfast was not good at all. warm cartons of milk for cereal of dry pastries. I had to take my daughter else where for breakfast. I was told check out as 12.00pm but at 10.00am housekeeping were knocking on the door insisting the need to clean the room. They did leave after I told them I wasn't ready to go.
Victoria Tue, 13 February 2018
A comfortable cost effective stay
Liked: The bed was extremely comfortable
Us Tue, 13 February 2018
Liked: Clean, upgraded, well kept room; waters and chocolate bars awaiting upon arrival; decent options at breakfast despite no hot meals being available (due to ongoing renovation)
Disliked: Lack of customary toiletries. Soap and body wash/shampoo were on bulk dispensers mounted on the wall, which was fine, but there was no lotion or conditioner. As the hotel is not located within walking distance of any shops, I had to go without for a few days.