Grand Sapphire Hotel & Banqueting Guest Reviews
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|2.0 miles from Croydon centre|
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Teresa Thu, 12 July 2018
Liked: Clean room good breakfast staff very helpful and welcoming
Richard Thu, 12 July 2018
Paul Wed, 11 July 2018
Liked: Air con in room excellent
Disliked: Bannister on stairs loose
Eric Tue, 10 July 2018
Nice friendly hotel,could be improved,but...
Liked: The staff at this hotel are very welcoming ,they just can't do enough for you,the breakfast cannot be faulted,plentiful and a very comfortable large breakfast area,the food was fresh and not limited,all in all the breakfast was 100%.the room was clean,and large,even toothbrushes are supplied,along with shampoo & shower gel.
Disliked: The beds in this property are very hard,also even though the rooms are large there is nowhere to put your clothes eg no drawers,only a small hanging area is supplied no wardrobe ,also bathroom lack a shelf or towel rail to hang your wet towels,also we visited during very hot weather and we just could not get the air conditioning to work,also this hotel is on a busy industrial estate so there is a lot of noise from around 6.30 am,also there is no information in the room eg what's in the area or breakfast times etc.The fire alarm went off at 12pm and we all was standing in the hallway we had to go to reception to ask what was going on,and it was a false alarm,but something you could do without at 12pm.
Jim Tue, 10 July 2018
Well below expectations
Disliked: No resturant, no nearby eating places, was double billed.
Rita Tue, 10 July 2018
Amazing hotel, excellent location!!
Liked: Stayed here as we did had our wedding here, stayed in the executive suits as a compliment which absolutely beautiful and spacious.
Customer service was amazing.
Disliked: No room service (Breakfast)
Mary Mon, 9 July 2018
Very pleasant overall and would...
Liked: Rooms clean and very comfortable. Staff very helpful. Breakfast good and hotel overall good value for money.
Disliked: Would have liked a restaurant and bar on site. Good options available were curry pizza or takeaway. As I eat neither curry - can't eat spicy food - or pizza, I I had to go out to eat having spent a long day travelling. Also made socialising with other relations also staying in the hotel impossible in a relaxed atmosphere.
Victoria Sun, 8 July 2018
Value for money
Liked: The room was comfortable and the staff very helpful.
Disliked: Can't think of anything
Debbie Sat, 7 July 2018
Liked: croissants good
nice sized bed
Disliked: shame about snoring neighbour - thin walls shame about noisy shower and toilets at midnight from room above
Kay Fri, 6 July 2018
nice friendly staff, clean and...
Liked: The relaxed and luxurious ambiance of the hotel
Disliked: the location