Hallmark Hotel Croydon Aerodrome Guest Reviews
Write a review
|2.1 miles from Croydon centre|
Write a review
Lisa Mon, 18 March 2019
Great , will definitely return
Liked: Hotel was spotless , breakfast was fabulous , there was something for everyone croissants, cooked breakfast ,yogurt, fruit , hot and cold drinks, cereal,toast. Reception staff were very friendly and smiling
Fatima Mon, 18 March 2019
I was celebrating my birthday...
Liked: Bed was comfortable
Disliked: Woken up not once but twice as our room was booked for another guest and We had to show our key and name and then also had to talk to the reception to confirm our name!!! Had the hotel double booked our room??
Debbie Mon, 18 March 2019
Liked: Comfortable bed, powerful shower, fluffy towels, helpful staff and dog friendly!
Disliked: Road noise.Room too hot, despite radiator switched off; window wouldn't stay open!
Helen Mon, 18 March 2019
Not happy at all
Liked: Nothing at all
Disliked: When we arrived the room we were put into was very small and dirty I have got some photos which I can send to you. I was informed by you telling me that if I wanted a better room than what I booked I would have to pay an extra £5 which I did. I stayed with you back in January and the room that I had was very good. That is why I came back to you, the receptionist that I spoke to about the room told me that the one she allocated me to was normally for a single person, she said that I could up grade again to an executive room if I paid £10. When my husband showed her the photos the manager said we could have the other room at no extra charge, this room was ok. With the state of the room and the reaction I good from your staff we are not very happy. My husband and I spend quite a lot of times in a hotel over weekends as we have family to visit but we shall not be staying at this hotel ever again.
Priscilla Mon, 18 March 2019
Xeon Sun, 17 March 2019
Liked: Comfortable beds and pillow.
Very good wifi service.
Disliked: Car park was congested, but I still managed to find a parking space every night. The shower holder was cracked but didn't affect my stay enough for me to complain. The rooms were a bit too warm, therefore, I had to have the window open day and night,.
Victoria Sun, 17 March 2019
Disliked: I stay at this hotel quite often but this particular time I was not happy with the room they gave us , there was a very strong smell of cigarette smoke and the room was tiny , we got moved to a nicer room
Sam Sun, 17 March 2019
Nice, clean hotel worth staying
Liked: Presentation of breakfast. Breakfast was good.
Disliked: Couldn?t control central Aircoditioning in room.
Yvonne Sun, 17 March 2019
Dirty & uncomfortable
Liked: Bed was worn lumpy & uncomfortable
Disliked: Hotel was dirty ,sceleton staff
Janice Sun, 17 March 2019
Lovely staff helpful, clean &...
Liked: Value for money, good food & bar