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Hallmark Hotel Derby Mickleover Court eeee
Hallmark Hotel Derby Mickleover Court, Etwall Road, Derby | Area: Derby West - Burton upon Trent - Tamswoth
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (1031 Ratings)
5.5 miles from Derby centre
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Hotel Description
The 4-star Hallmark Hotel Derby - Mickleover Court Hotel is just 10 minutes’ drive from the centre of Derby. It offers free Wi-Fi air-conditioned rooms and a leisure club including a swimming pool sauna and spa bath.All rooms have modern décor free Wi-Fi and a satellite TV with Sky Sports 1 2 3 and 4. Each room also has a private bathroom with a hairdryer while some rooms have a balcony.The hotel offers 24-hour room service a Starbucks Coffee outlet and the Brasserie Restaurant which serves freshly prepared British and International dishes.There is an on-site hair and beauty salon providing a range of treatments.Hallmark Hotel Derby has free on-site car parking and is situated 10 minutes' drive from Derby city centre 5 minutes' drive from the A50 and 20 minutes' drive from the M1 and East Midland Airport.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Room Service
` Sauna
` Solarium
` Terrace
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Massage
` Dry cleaning
` Fax/photocopying
` fitness center
` Baggage Storage
` Family Rooms
` Indoor pool
` Restaurant With Dining Menu
` Turkish Bath/Steam Bath
` WiFi available in all areas

Hallmark Hotel Derby Mickleover Court Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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4.8

Exceptional - 4.8 out of 5

James Wed, 13 February 2019

Exceptional

5

Exceptional - 5.0 out of 5

Valerie Wed, 13 February 2019

Exceptional

5

Exceptional - 5.0 out of 5

Michael Sat, 9 February 2019

Great.

Liked: All good.
Disliked: Ran out of shortbread biscuits in the Brasserie.

3.8

Good - 3.75 out of 5

George Fri, 8 February 2019

Good

4.8

Exceptional - 4.8 out of 5

Samantha Wed, 6 February 2019

Romantic weekend

Liked: Staff and facilities were fantastic.We had an evening meal the restaurant and it was stunning, perfect evening. The waiter was lovely!
Disliked: The walls were a teeny bit thin.

3.8

Good - 3.75 out of 5

Lian Tue, 5 February 2019

Good

Liked: Rooms are lovely
Disliked: No facilities are open

4.4

Excellent - 4.4 out of 5

Afua Mon, 4 February 2019

Fabulous

Liked: Staff were lovely, calm environment, and oh, there was parking and great proximity to city centre when driving.
Disliked: It could do with a touch of renovation especially with the furnishing as a 4 star hotel.

3.8

Good - 3.75 out of 5

Jonathon Mon, 4 February 2019

Pleasant stay, decor tired, customer...

Liked: The breakfast was pleasant and plentiful, the staff were pleasant and helpful in the breakfast area. Likewise the cleaning staff we came across also greeted us and the lady on reception on Monday 4/2/19 was really pleasant. This lady said Good Morning when she saw us and on checking out she was smiley, friendly and even when answering the phone asked if she could ring the person back as she had customers waiting to check out i.e. me and my husband, customer service rating for this individual = Very Good. The hotel was clean and tidy too.
Disliked: The receptionist on our arrival Friday 1st February was moaning to a colleague about someone wanting to switch rooms and ignored us as we stood waiting to check in. She then answered the telephone again without acknowledging our presence even though we had been standing there for sometime by now, this was rude and did not give us a good impression of customer service on our arrival. Customer service rating for this individual = Poor. My only other quibble was that the mattress was very hard and uncomfortable.

3.2

Pleasant - 3.15 out of 5

Shantel Sat, 2 February 2019

Not the best

Liked: The entrance looks great and staff were welcoming.
Disliked: On check in advised I had already paid but was told I hadn?t. Rang booking.com and had to check my bank which I was right about and I check out. I approached the young man again and said I have spoken to booking.com he then said he?d cancelled my charge as he had someone?s booking over mine do effectively I had paid for someone?s room. If I hadn?t persevered with this wonder whether I?d have been told. He did apologise and offer 20percent of the food bill the previous night. The rooms were freezing cold on arrival and the heating wasn?t working well and the shower was freezing. Beds are comfortable that?s the only positive thing and the restaurant I shall not comment it put me off not to have breakfast. Will be contacting a manager regarding my stay as this was below average for a 4 star graded hotel.

5

Exceptional - 5.0 out of 5

Louise Fri, 1 February 2019

Exceptional

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Hallmark Hotel Derby Mickleover Court Etwall Road, Derby