Hallmark Hotel Derby Mickleover Court Guest Reviews
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|5.5 miles from Derby centre|
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Lisa Fri, 19 October 2018
Liked: Period charm
Disliked: The mattress and pillows were very uncomfortable and the bathroom door hadn?t been cleaned on either side for quite some time going by the dust and drip marks on it!
Johan Tue, 16 October 2018
Liked: Excellent swimming pool. Possible massage looked nice (did not have time to). Decent training room
Disliked: Since we are 2 adults and 3 children, we had to order two rooms, I would expect to have rooms close and not in diffenent parts of the hotel. At least, they could have told us beforehand. Also, breakfast was order to be included, but that info was missing so had to pay for it extra. Might be booking.com and not the hotells fault
Austin Tue, 16 October 2018
Nothing outstanding here and wouldn't...
Liked: Breakfast was really nice although the queue for the toaster put us off having toast. It would be much better to offer toast via the waiters, at the same time they offer tea/coffee. Chocolate tart was very good, nice crisp pastry and lovely filling - would have been a lot nicer if served with accompaniments such as a few fresh berries and icecream instead of the squirty cream it came with. Bedroom and bathroom was fine - large enough room and very comfy bed. Duvet was too small for the large bed. It was nice and quiet - so we slept very well.
Disliked: Spa - We went into the spa, which really needs a big overhaul, or at the very least a deep clean - the tiles in the pool looked old and dirty, the steamroom felt slimy (especially underneath the seating area), the jacuzzi was far too hot, and the general design of the Spa is not well laid out. No refreshments/newspapers to relax with on offer in the spa area. Bedroom/bathroom - Cleanliness in the bedroom/bathroom - bit dusty. Staff - Staff at the bar were dismissive and unfriendly. the receptionist was neither friendly or unfriendly. There doesn't seem to be much focus on customer service. Restaurant - Rib eye steak was very poor - very tough, very stringy and not even tasty. Prawn cocktail was a real disappointment, very small prawns, the 'Bloody Mary' sauce was not nice, and there was far too much of the sauce. There was no atmosphere in the restaurant. I felt like I could have been in a cafe.
Claire Tue, 16 October 2018
Liked: Realy nice hotel geat breakfast
Martin Mon, 15 October 2018
Comfortable and stress free
Liked: location good, easy parking, comfortable clean room. Staff all helpful and customer friendly.
Disliked: No safe in the bedroom. Quality of the bar food (club sandwich and hot dog) was poor, especially at the price.
Tatty65 Sun, 14 October 2018
Great weekend meeting up with...
Anonymous Sat, 13 October 2018
Poppy Thu, 11 October 2018
Alison Tue, 9 October 2018
Liked: My room was spacious and quiet and the leisure facilities were good
John Mon, 8 October 2018
Disliked: the food