Hewitts Hotel And Restaurant Guest Reviews
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|< 0.1 miles from Newport centre|
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Simon Fri, 7 December 2018
Liked: The room was light and airy.
Disliked: The room was a tad chilly. There was also no coasters for us to use on the table. Beautiful table but was afraid to put my hot drinks cup on it in case I marked it.
Caroline Thu, 6 December 2018
I will never recommend the...
Liked: Resturant services not bad
Disliked: Room not up to standard, no parking facilities
Roderick Thu, 6 December 2018
Great shame for the restaurant...
Liked: The hotel was in the right location but the Travelodge a few doors further up the road would have been a far better place to stay on reflection.
Disliked: The entrance door was locked on arrival, waited over 20 minutes before being let in the room, and never met anyone employed by the hotel to check in or out...lacked 'hotel' service or meet & greet. Second day no room service arrived so bed not made, room cleaned or fresh towels.....had to complain via phone to different venue. Also spent over twenty pound in three days on car parking....max ticket period 3 hours for four pound fifty pence. Car parking fee payable 7days a week !
Jeffrey Wed, 5 December 2018
My stay at the Hewitts...
Liked: Great staff they also sorted out my car parking permit and Julie cooks a great breakfast and a warm welcome with it Location wise you are right in the centre of newport so great for eating out ( a lovely converted church turned into a wetherspoons just across the road) and loads of shops for shopping all in all i enjoyed my stay and would stay again but in another room
Disliked: Had the smallest room on offer and it did not have a wardrobe only a chest of draws so had to hang my suite on the door hanger i think if they moved the mirror off the wall they could get a small wardrobe in the type with hanging space at the top and two draws at the bottom this would make the room more equipped but other than that the room was fine
Hanafore Wed, 28 November 2018
Lovely stay in Newport, central...
Liked: Very small bed - headboard was for a 6'bed, but bed was only 4'6" wide. Lighting not very bright. Bathroom shower very basic.
Disliked: bed - shower - Very much disliked the fact that it is advertised as a hotel, but when you get there you have to ring a phone number on the door and the owner has to send staff round from a pub nearby to let you in. There is no drawing room or downstairs reception room for guests to sit in. You do in the outside door and straight up to your room. We felt this was very impersonal. -- On the other hand the restaurant downstairs, run entirely separately by two exceptional young guys, who are front of house and chef, was SUPERB. We ate there for two evenings. They also did the breakfasts which were excellent.
Kirsty Thu, 15 November 2018
Diane Tue, 13 November 2018
Liked: Very central in Newport, lots to see and do, a lovely hotel .
David Sun, 4 November 2018
Disappointed and not what we...
Liked: Breakfast brilliant
Disliked: We arrived and the door was locked , no answer from doorbell and had to phone a number on the door that didn't pick up first couple of calls , then we were told somebody would let us in , in 10minuets . Then had a phone call saying it would be longer after 10mins .Then door was opened from inside after 20mins of waiting in the street , from an unknown scruffy man , who didn't give us information about checking in or out just showed us the room then disappeared . Bar was shut . No staff anywhere . the tape in the bath was spraying the whole night due to a leak from pressure side of system . Which kept waking us up even with the door shut . Blue staining from the leak which meant we couldn't and didn't want to run a bath and not enough towles either and as stated before no staff to ask for more . We Went down for breakfast of which the lady was very professional and helpful . But when we asked about check out times she informed us that she was only helping with breakfast and didn't know . Lastly the main door to our room was missing the latch and the bathroom door lock was not functioning correctly.
Deesha Sat, 3 November 2018
Anonymous Sat, 3 November 2018
Nice comfortable right in town