Hilton Cardiff Guest Reviews
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|0.4 miles from Cardiff centre|
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Damian Sat, 15 December 2018
Liked: Bed was extra comfy
Merlin Sat, 15 December 2018
May choose to upgrade next...
Liked: Room ok but for price would expect complimentary bottled water.I
Room very rusty / skirtings, mirrors,
Few hairs on bed, removed them with tissues. :(
Later did receive an inquiry was room ok - I must emphasise at this point that , upon mentioning hairs in bed, hotel immediately offered to completely change the bedding. As I had already removed, was not necessary, but hotel should be complimented on the quick take up to put right, Thank you. I was also offered bottled water - Thank you.
I thought the evening menu deal offer very good.
Was most surprised to find at least 10 chips to the bathroom sink!! ( hygiene?).
No safety slip may for shower/ bath , although one was speedily delivered, when asked, Thank you.
Disliked: Hairs on bed! Chips in sink! No bottled water .:(
Tim Fri, 14 December 2018
Disliked: I requested room service and was told to present a credit card at reception -do you not have a card machine that your room service can use
Suzanne Fri, 14 December 2018
Rachel Thu, 13 December 2018
Wouldn?t stay in that Hilton...
Liked: The bed
Disliked: Value for money was shocking
Frederick Thu, 13 December 2018
Easy to find, good place...
Liked: The room and food where exellent. Easy
Ruth Thu, 13 December 2018
Poor for a chain like...
Disliked: Not very impressed with the room considering it was 175.00.The bed kept moving everything I moved in it or sat down on it.leaned on it once forgetting if moved and went flying! Booked a taxi with hotel, this never showed up. In the morning I got charged 28 pounds for parking, I didn't even have a car?! Woman told me I'd booked a car in? I did not I arrived by Train. They reversed the charges in the end but it was just hassle.
Paul Thu, 13 December 2018
Marcus Wed, 12 December 2018
Liked: Great location nice staff rooms are good for value
Disliked: No pictures of Paris Hilton in the decor
Ian Wed, 12 December 2018
Liked: The overall customer service was fantastic
Disliked: Nothing everything was spot on