Hilton Cardiff Guest Reviews
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|0.4 miles from Cardiff centre|
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Rosalind Sun, 14 July 2019
Liked: The staff were very good to excellent. Very friendly. Reception on arrival were fabulous as were room staff and exec lounge staff. Our room and executive facilities were spot on ideal for work ie large desk and also for time off. We had a view overlooking the castle. Spectacular. The room was spacious and quiet. A huge bathroom. The room was filled with sunshine in the afternoon and evening. Close to bus routes to cardiff bay and next to key parts of the city. A 10 min walk from the station. Very easy even with cases. They made extra effort too to celebrate our special occasion. Highly recommended. Oh and the pool sauna steam room and jacuzzi were great. Easy to throw a bathrobe on and take a lift straight there and back. Not too busy. Well worth a visit.
Disliked: Nothing. I travel alot and I am discerning. If Im really fussy the restaurant for breakfast is a little canteen like but has awesome castle walls views so take a seat at the front. It would be nice to have coffee and tea served. And pots of jam instead of plastic sachets. But there is an exec lounge where depending what room you book you can have continental there or go to the adjacent costa coffee.
Marsha Sun, 14 July 2019
Relaxing and pleasant for my...
Liked: The concierge staff were amazing.
Only gripe I would have is that the muffin display was empty but staff filled them up asap but when I went to get a muffin they were empty again. However the member of staff I spoke looked into it and looked at it immediately but came back and said they had no more. He did offer to bring one to my room which was very kind but I did tell him we were leaving that day. However I believe there should be more space to accommodate more muffins.
Neil Sun, 14 July 2019
Amy Sun, 14 July 2019
Nice city break
Liked: The central location to St David's hall for concerts. Staff at reception and gym were helpful and polite. Spacious and bright bathroom. Swimming pool is a plus.
Disliked: I stayed in a busy weekend and there were lots of drinkers on the street and in the hotel, noise till 1 am. The breakfast time in restaurant was busy and full, not enough staff to clear the table and replaced cutlery.
Asif Sun, 14 July 2019
Maria Sun, 14 July 2019
Bernardo Sun, 14 July 2019
We will be back
Sara Sun, 14 July 2019
Catherine Sat, 13 July 2019
A comfy, welcoming, smart place...
Liked: Lovely friendly efficient welcome and checkout
Hassle free valet parking
Quiet room considering city centre location
Disliked: Maybe extra pillows and robe?
Brett Sat, 13 July 2019
Enjoyable friendly and food excellent
Liked: Bed comfy and very clean. Staff fab x
Disliked: Additional charges for parking not known when booked.