Hilton London Metropole Guest Reviews
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|2.8 miles from London centre|
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Saint Wed, 16 January 2019
Corporate hotel that needs to...
Liked: Room service prompt and food great
Disliked: Room needed an upgrade as looked dated.
Christos Wed, 16 January 2019
Disliked: The gym is small and crowded
Rana Tue, 15 January 2019
Julie Mon, 14 January 2019
Its close to a lot...
Liked: The concierge older gent was very helpful and very pleasant. Well seasoned. Easy check in and check out. Downstairs was super clean and decorated for Christmas quite nice.
Disliked: I booked online and saw the newer side, East side in the pictures, and when I got there we were in the West wing which is the old part and quite tight for 3 adults. Also had to put up with a crying screaming kid next door after only being there 2 days, terrible all through out the nights and days. I would have liked to stay in the newer wing, the same one I booked in the pictures online.
D Mon, 14 January 2019
Liked: the staffs are very helpful
Disliked: old carpet ,bed quite old
Amal Sun, 13 January 2019
Liked: It is very luxurious hotel. I hope I can stay more but maybe next time.
Laura Sun, 13 January 2019
Liked: The staff were lovely amd the location and size of building were amazing.
Disliked: The room service was slow and didnt get what we wanted when ordering a firm pillow as the pillows in the room were to soft to sleep on. The cleanliness of the bed was something there was dried blood on the bed sheets and both myself and partner was bitten through the nite.
Steve Sat, 12 January 2019
Liked: Good location, helpful staff
Disliked: Obviously going through refurb so rooms where a bit dated, gym equipment wasOld too but all good
Sultan_q8 Thu, 10 January 2019
Good experience and good stay
Liked: The hotel location was great 2 underground stations,restaurants,cafes,supermarket. rooms clean and warm.
food was good. Amazing staff specially Yusra from front Desk.
Disliked: housekeeping need a little attention.
Peter Thu, 10 January 2019
Good all round
Liked: The staff where wonderful especially in the restaurant with my family and the cleaners where brilliant
Disliked: Everything was fine