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Holiday Inn Express London - ExCel eee
Holiday Inn Express London - ExCel, 1018 Dockside Road, East London | Area: London Docklands - Canary Warf & Greenwich
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (2001 Ratings)
2.4 miles from East London centre
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Hotel Description
Stop at Holiday Inn Express London - ExCel to discover the wonders of London. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the Holiday Inn Express London - ExCel. Television LCD/plasma screen air conditioning shower can be found in selected guestrooms. The hotel offers various recreational opportunities. Holiday Inn Express London - ExCel combines warm hospitality with a lovely ambiance to make your stay in London unforgettable.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Tour Desk
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Snack bar
` Daily maid service
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Restaurant With Dining Menu
` Vending Machine (Drinks)
` WiFi available in all areas

Holiday Inn Express London - ExCel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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1.3

Poor - 1.25 out of 5

Natalia Sat, 15 December 2018

STAY AWAY FROM THIS HOTEL!!!!!

Liked: Close to 02 and London City Airport. Otherwise in the middle of nowhere.
Disliked: After checkout the hotel charged me a 100 pound penalty fee for smoking in my room. Myself and my partner have never smoked in our entire lives. Nobody has been smoking in the room. I was not informed of the charge in any way, I only found out because I looked at my bank statement and then emailed the hotel to find out what it was for. I have not received a refund yet. Hotel was not very clean, the carpet in the room had red stains either from blood or wine. Staff were not friendly, when we were checking in we were standing around the reception for a long time waiting to be seen to as nobody was at the counter and when someone did arrive they started making coffee instead of seeing to us. Once we got seen to the woman was unfriendly. Breakfast was below average and had barely anything, nothing like in the photos provided on this site.

4.6

Wonderful - 4.6 out of 5

Jamie Sat, 15 December 2018

Superb

3.4

Pleasant - 3.35 out of 5

Nuno Fri, 14 December 2018

Pleasant

Liked: Very good cost benefit relation.Very comfortable.
Disliked: Awful costumer service.At the check inn, we?ve been informed about the time for dinner and breakfast.When we came down to dinner the restaurant was closed. No options were given but a pre prepared pizza.

4.8

Exceptional - 4.8 out of 5

Jason Fri, 14 December 2018

Exceptional

Liked: All as above.

4.2

Very Good - 4.15 out of 5

Angela Fri, 14 December 2018

Excellent for o2 and London...

Liked: Easy access for the o2. And London city airport was just over the river. Took us 20 mins from hotel via cable cars (10mins) to be at the front entrance of the o2. Bedroom was clean and comfortable and bathroom was sparkling. The breakfast was also good with plenty of choice for younger children and enough to fill you up for the day. There was also vending machines for a midnight chocolate treat :) Staff were lovely as well.
Disliked: Nothing- happy with our stay

4

Good - 3.95 out of 5

Valentina Thu, 13 December 2018

Good

Liked: Clean, good location, friendly staff.
Disliked: Unable to open a window in a room.

4.8

Exceptional - 4.8 out of 5

Richard Thu, 13 December 2018

Good value for money

Liked: Rooms were good
Disliked: One family didn?t get adjoining rooms as requested also requested cot and wasn?t there asked at reception two hours later still not arrived so put infant into bed with us

1.5

Poor - 1.45 out of 5

Unknown Wed, 12 December 2018

Very poor

Liked: World of mouth.
Disliked: Uncleaned room and poor service.

1.5

Poor - 1.45 out of 5

Unknown Wed, 12 December 2018

Very poor

Liked: World of mouth
Disliked: Uncleaned room, consumed drug bottles found under the bunk bed mattress.

4.4

Excellent - 4.4 out of 5

Rob Wed, 12 December 2018

Enjoyable

Liked: Clean room , comfy bed, enough facilities but not enough tea bags or milk. Excellent breakfast but would have liked some tomatoes. Nice hotel
Disliked: Nothing

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Holiday Inn Express London - ExCel 1018 Dockside Road, East London