Holiday Inn Express London - Vauxhall Nine Elms Guest Reviews
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|1.0 miles from Lambeth centre|
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Marie M, Lille Tue, 11 March 2014
Very welcoming; nice price.
Liked: Close to the tube; price; very clean.
Disliked: Noises around the hotel.
Reena Wed, 10 July 2019
It was pleasant apart from...
Liked: The fact we got upgraded, to a top floor room. The quiet level x
Disliked: The parking was a big issue, having to park on the street and pay, extortionate prices...
Gerard Wed, 10 July 2019
It was comfortable, it was...
Liked: The breakfast was great, and in fact it was better than we were expecting, as we thought it was a Continental type breakfast, but in fact it included fried bacon, scrambled eggs etc. The location could not be better as it is located approx 700 metres from Vauxhall train and Underground station, which allowed access to all London.
Disliked: There wasn't anything about our stay that we could find fault with.
Lionel Tue, 9 July 2019
Liked: The property was in a nice central location easy for transport and the tube. It was clean an adequately maintained.
Disliked: The rooms were slightly on the smaller side meaning it could feel claustrophobic. The air conditioning seemed to have a standard setting meaning it was quite warm and uncomfortable sleeping at night. You couldn?t then open the windows either as the noise was u bearable with the windows open at night.
Yuan Tue, 9 July 2019
Gaynor Tue, 9 July 2019
Malcolm Mon, 8 July 2019
In need of customer training
Disliked: Poor customer service by one male receptionist, opinionated, rude, not prepared to listen. A big reason not to stay at this accommodation
Fatma Mon, 8 July 2019
If you don't want drunk...
Liked: The location is good.
Disliked: Security! which should be the main thing in any hotel. I was in my room "changing my clothes", where a man and two ladies entered my room using the access card! to find out later on that the hotel gave them a wrong access to my room! and they refused to leave as they seemed drunk and told me that I am staying in their room! I spoke to the front desk, requested to be contacted by the manager, nothing happened except apologizing, the second day, no one reported this incident to the other team, I spoke again to a lady where she just asked me to simply drop an email! "As she can't I guess deliver the message neither ask him to give me a call"!! Also, 3 times I was asking to clean my room, and it was not cleaned for three days, every day they come up with a reason..
Karen Sun, 7 July 2019
Trudy Sat, 6 July 2019
Fitted the bill for our...
Liked: Location was good for what we wanted,room clean.
Disliked: Room was noisy as overlooking main road & pub...had requested a quiet room. Breakfast adequate though a choice of eggs ( ie. poached ) would have been nice.
Sid Sat, 6 July 2019
Liked: Front staff was lovely,
Disliked: The only thing we didn't like was when we came back from a gig outside by the reception door & the car park a group of men smoking & drinking & you could smell weed too, we was a bit nervous walking up to the door. When we got into our room you could here them talking & laughing. I thought I would tell you incase it puts other people coming to the hotel.