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Mercure Burton Upon Trent Newton Park eee
Mercure Burton Upon Trent Newton Park, Newton Solney, Derby | Area: Derby West - Burton upon Trent - Tamswoth
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (296 Ratings)
11.3 miles from Derby centre
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Hotel Description
Set in 8 acres of beautiful gardens yet only 2 miles from the A50 link road between the M1 and M6 this traditional country house Mercure hotel boasts superb views over the Peak District. Free high-speed WiFi is available throughout.Under 2 miles from the centre of Burton-upon-Trent the hotel is within easy reach of a number of attractions including Alton Towers Drayton Manor American Adventure Chatsworth house Tutbury Castle and Twycross Zoo.In the evenings for a relaxing moment after a long day you can enjoy your favourite tipple in the friendly atmosphere of the hotel’s Club Bar before savouring local specialities flavoured with home-grown herbs in the oak-panelled Folly Restaurant.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Breakfast in the room
` Billiards
` Heating
` Fax/photocopying
` WiFi
` On-site parking
` golf course (within 3 km)
` All Spaces Non-Smoking (Public and Private)
` Facilities for Disabled Guests
` Non-smoking Rooms
` Restaurant With Dining Menu
` Safe
` WiFi available in all areas
` Free WiFi

Mercure Burton Upon Trent Newton Park Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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3.8

Good - 3.75 out of 5

Andrew Mon, 15 October 2018

Nice place but could do...

Liked: Great staff and lovely breakfast... Bed was huge
Disliked: Room smelt and was a bit dated

1.9

Poor - 1.9 out of 5

Susan Mon, 15 October 2018

Extremely disappointing given the rating...

Liked: The bed was comfortable however everything else fell well below expectation to the point that we would not recommend it to anyone.
Disliked: Entire building needs renovating the interior is beyond tired and shabby,the restaurant was haphazard in its layout for the buffet and the breakfast was a poor quality buffet with the majority of cooked food that was offered being cold. Which at 15.95 per person was suprising. We had to ask for the gowns which should have been provided for the superior room and there were insufficient towels for a room with 2 guests. Coffee machine provided in the room was broken but to be fair there was also a kettle so we were able to make a hot drink.

4.4

Excellent - 4.4 out of 5

William Mon, 8 October 2018

Fabulous

2.7

Fair - 2.7 out of 5

Anonymous Mon, 1 October 2018

Hotel provided a comfy night's...

Liked: The staff were very hard working and friendly and understanding on the whole. Breakfast was plentiful. The bed was comfy.
Disliked: There was a wedding reception which was very noisy and which we were unaware of beforehand. There was no quiet place to sit and we had to listen to the loud wedding music all through our dinner. The dining room was rather chilly. In the morning there were not enough places to sit for breakfast and we were offered a bare overflow room with formica topped tables and no atmosphere to eat in by a stressed waitress - not exactly in keeping with the hotel's image. We only had one towel between us in the bathroom and the room was cold on arrival. The room decor was 'tired'.

4

Good - 3.95 out of 5

Kate Mon, 1 October 2018

perfect location and relaxing night!

Liked: Ths room we had was amazing and the bed was the most comfiest bed i've ever slept on and I do a lot of travelling. The receptionist was warm and friendly - definately go back here!
Disliked: there were no lights on in the car park and it was difficult to judge the underfoot int he dark - iphone needed for torch!

3.2

Pleasant - 3.15 out of 5

Davy Fri, 28 September 2018

Pleasant

5

Exceptional - 5.0 out of 5

Nur Thu, 27 September 2018

Exceptional

3.8

Good - 3.75 out of 5

Craig Tue, 25 September 2018

Good

Liked: First ?stay? at this hotel, although I have been to functions there before.The character of the premises is beautiful, however, I feel a group, the size of the Mercure could do a little bit more to enhance the property.Gardens are a lovely setting for photos etc, especially for special events, but, they do need better tending to & attention.Really think the property is in need of another bar/area to be served. We attended at the same time a Wedding Reception was in attendance, the bar & available staff were too small to cope with the numbers & areas to occupy were in short supply to comfortably enjoy our drinks & time with friends.Add to this, as paying customers who had obviously booked into the premises before the Wedding Party, we were displeased with the attitude of a member of staff who asked what we were doing on the lawns having photos taken in our Wedding attire, having returned from Mauritius a few days prior & were staying there prior our Reception elsewhere!(Apparently the other ?bride & groom? didn?t like it!!!As exclusivity wasn?t ?pre arranged? I had an argument with a jumped up member of the Wedding party stating this to him... from which he stormed off, not to be seen again!)The staff immediately apologised to us & offered us drinks. But, I feel the Hotel staff upon this request should?ve checked with Reception regarding our legality of being there, before acting upon an ill informed group?s instruction!Finally, the rooms we occupied were very well maintained & proportioned, with excellent amenities & tea/coffee facilities (just missing a mini biscuit or two) for the 90 accommodation.
Disliked: Needs a little bit of money spending on it & maybe the addition of a contemporary bar/lounge for overspill or different vibe/feeling within this beautiful property

5

Exceptional - 5.0 out of 5

Wendy Sun, 23 September 2018

Exceptional

Liked: Excellent friendly staff clean tidy great stay all round
Disliked: Everything about the property is lovely

5

Exceptional - 5.0 out of 5

Tracey Sun, 23 September 2018

Exceptional

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Mercure Burton Upon Trent Newton Park Newton Solney, Derby