Mercure Doncaster Centre Danum Hotel Guest Reviews
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|< 0.1 miles from Doncaster centre|
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Krisztina Mon, 21 January 2019
Dazjane Mon, 21 January 2019
Liked: Friendly staff.great sized room,very clean,loved the extras like ear defenders,fridge,Bath robe.Had a wonderful stay.many thanks.
Oksana Sun, 20 January 2019
Edith Sun, 20 January 2019
Liked: Shelly, who we only saw briefly is a huge asset to this hotel. A genuinely happy and welcoming member of staff.
Disliked: We have used this hotel for a few years now and sadly it has gone downhill recently. Staying here used to be such a pleasure with lovely, kind and caring staff. This latest stay was disappointing from start to finish. We felt somewhat rushed as we booked in, no sooner had we handed over the cash, we were informed there was no hot water in the hotel. On reading reviews after returning home, we were appalled to find there has been an issue with no hot water in the hotel for months...some reviews were made last November. During our 3 night stay the water never got above warm......they must know this as we only had the shower gel supplied on the first day...it was never replenished. Thank goodness I brought my own. This hotel seems to be hanging on by a thread. No one using the restaurant during our stay, only saw two other guests, I will be sorry if this once beautiful hotel closes down but it seems to be heading that way. No one seems to care about it or its guests. No wonder the staff seem so depressed. We used to feel welcomed, sadly if we didn't say "good morning" and "goodnight" first, we would have been completely ignored.I hope the management can begin to resolve this disgraceful lethargy before Doncaster loses one of its once finest establishments.
Steve Sat, 19 January 2019
Susan Thu, 17 January 2019
Love this hotel, warm and...
Disliked: The room we stayed in this time was a tad too small, but our other stay in October was excellent for the same price.
Chris Wed, 16 January 2019
Disliked: The service was very slow, not enough staff.
Anonymous Tue, 15 January 2019
Disliked: Noise - couldn?t sleep. Also bathroom didn?t seem perfectly clean. I complained about the noise in the morning and the receptionist didn?t offer to do anything.
David Mon, 14 January 2019
Anonymous Mon, 14 January 2019