Mercure Exeter Rougemont Hotel Guest Reviews
Write a review
|0.2 miles from Exeter centre|
Write a review
Nathaniel Sat, 11 August 2018
Overall bit disappointed, wished I?d...
Liked: Bed was comfortable. Nice lounge and bar area
Disliked: Very noisy both evenings nearby club music. No AC so needed window open which made noise problem worse. Staff weren?t that friendly. No mention of parking on website, it is limited but there were spaces when I arrived, having booked and parked 5-7 mins walk away with luggage. Both days there was no toast at breakfast as the toaster wasn?t working! Heard of a grill or going to buy a toaster from nearby shops?
Polldukey Sat, 11 August 2018
Liked: The hotel interior.
Disliked: Hotel looked lovely until we entered our room. It was nothing special, unfortunately very plain. Didnt have a fridge and the bed was very uncomfortable. The breakfast was average with very little selection to choose from.
Verified Hotel Guest Fri, 10 August 2018
Beautiful inside, historical,great location for touring and great warm staff. The staff was really helpful in directing us to local eateries and sites we would be interested in visitng and very prompt in room service. Had a good breakfast.
Liked: The location was within walking distance of good restaurant, shopping and local historical sites.
Disliked: Could be a little noisy for a front room on the weekends if you left the window open, but that would not deter me from staying there again.
Peter Fri, 10 August 2018
Liked: Clean, comfortable, great location.
Richard Fri, 10 August 2018
Liked: Friendly staff and location.
Disliked: They did appear a little short staffed for a busy weekend. Wait times for drinks longer than expected
Pamela Fri, 10 August 2018
Disliked: we did npt have the booked 6.30 am alarm call, which was essential. The 7.00 am cab was not booked. The lights fused not once but twice. Staff brought hot water for tea and assisted with electrics.
John Fri, 10 August 2018
Rob Fri, 10 August 2018
Anonymous Fri, 10 August 2018
Very disappointing apart from location
Liked: Great location.
Disliked: Poor inexperienced staff. Only very few rooms with air conditioning and apparently a first come first served basis. Unbearably hot i n summer and fans provided Very noisy so don?t expect too get any sleep!
Katrina Thu, 9 August 2018
Liked: Stayed for a business trip. Staff at reception were warm and informative.
Hotel is in a brilliant location very close to the station
Rooms are clean and nicely finished and beds are comfy