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Mercure Southampton Centre Dolphin Hotel eeee
Mercure Southampton Centre Dolphin Hotel, 34-35 High Street Old Town, Southampton | Area: Southampton City Center
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (1653 Ratings)
0.5 miles from Southampton centre
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Hotel Description
The historic Mercure Southhampton Centre Dolphin Hotel affords modern conveniences like free Wi-Fi and 24-hour room service in a setting that's more than 500 years old. The non-smoking Mercure Southhampton Centre Dolphin Hotel's oldest and most historic hotel is also among the most modern with free Wi-Fi in all 99 rooms. Other conveniences include coffeemakers ironing equipment and cable TVs. Room service is available from the hotel restaurant which serves locally sourced dishes for breakfast lunch and dinner every day of the week. Retaining many of its original details such as wood-beams in some rooms and oversized bay windows the property also has meeting and conference space and a pub that pours perfect pints. Partake in afternoon tea or sip a cup from the coffee lounge. Parking is available for a fee. Southampton Cruise Terminals West Quay Shopping Centre and the SeaCity Museum are all within a 15-minute walk of the hotel. St. Mary's Stadium and Southampton Central Train Station are a 20-minute walk and it's a 15-minute drive to Southampton Airport.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` VIP Room Facilities
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Breakfast in the room
` Packed lunches
` Heating
` Fax/photocopying
` WiFi
` On-site parking
` Private parking
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Facilities for Disabled Guests
` Honeymoon Suite
` Non-smoking Rooms
` Restaurant With Dining Menu
` Safe
` WiFi available in all areas
` Free WiFi
Mercure Southampton Centre Dolphin Hotel 34-35 High Street Old Town, Southampton

Mercure Southampton Centre Dolphin Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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2.9

Okay - 2.9 out of 5

John Mon, 13 August 2018

Convenient

Liked: Location
Disliked: Not value for the money

4

Good - 3.95 out of 5

Sue Mon, 13 August 2018

Good

3.8

Good - 3.75 out of 5

Rita Sun, 12 August 2018

Convenient location in Southampton

Liked: Close location to cruise ship terminal and main street. The staff were friendly. The breakfast was good.
Disliked: Small room and dirty carpets.

1.5

Poor - 1.5 out of 5

Verified Hotel Guest Fri, 10 August 2018

Liked: The Staff - they responded to my complains in a proactive and positive way. The above scoring is based on the first room I was assigned. Travel weary, I did not deal with the condition of the hotel and hotel room.
Disliked: Entrance to the hostel was; filthy red carpet with old cigarette butts. People smoking in this area.Hallways floorboards leading were chipped, and walls needed to be painted at certain points. AC not clearly marked as not available.Noise fro hallway.

1.7

Poor - 1.65 out of 5

Anonymous Fri, 10 August 2018

Poor

5

Exceptional - 5.0 out of 5

Steven Thu, 9 August 2018

We stayed for one night...

Liked: Excellent breakfast .

2.7

Fair - 2.7 out of 5

Susan Thu, 9 August 2018

Passable

Liked: Nice location
Disliked: Room was too dark and small

2.3

Disappointing - 2.3 out of 5

Chris Thu, 9 August 2018

Tired room in a nice...

Liked: A lovely bar/lounge area , barman was great, the common areas that we saw were very nice
Disliked: Our room was very tired, plaster off the wall, cracked mirror, loose toilet roll holder, old tired rucked up carpet. It was right on a public pathway which was quite noisy ( although they did provide ear plugs? ) To add to the fact that I think the hotel was over priced, in the morning we tried to get breakfast after being pointed to a table we waited for over 20 minutes for tea which didn't come and we couldn't even eat as there was literally next to nothing ready in the buffet!!! Went down the road and got a lovely breakfast, half the price too!!

2.3

Disappointing - 2.3 out of 5

Fatime Wed, 8 August 2018

Disappointing

Liked: Location
Disliked: See above

3.2

Pleasant - 3.15 out of 5

Elizabeth Tue, 7 August 2018

Being unable to sleep because...

Liked: The staff were very friendly and helpful. The evening meal we had in the bar was excellent.
Disliked: The rooms were to hot and the fan wasn't powerful enough. The breakfast in the morning was poor hardly any fresh fruit, fruit juices from concentrate, pastry selection limited and lukewarm tap water instead of chilled cold water.

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