Mercure Southampton Centre Dolphin Hotel Guest Reviews
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|0.5 miles from Southampton centre|
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John Mon, 13 August 2018
Disliked: Not value for the money
Sue Mon, 13 August 2018
Rita Sun, 12 August 2018
Convenient location in Southampton
Liked: Close location to cruise ship terminal and main street. The staff were friendly. The breakfast was good.
Disliked: Small room and dirty carpets.
Verified Hotel Guest Fri, 10 August 2018
Liked: The Staff - they responded to my complains in a proactive and positive way. The above scoring is based on the first room I was assigned. Travel weary, I did not deal with the condition of the hotel and hotel room.
Disliked: Entrance to the hostel was; filthy red carpet with old cigarette butts. People smoking in this area.Hallways floorboards leading were chipped, and walls needed to be painted at certain points. AC not clearly marked as not available.Noise fro hallway.
Anonymous Fri, 10 August 2018
Steven Thu, 9 August 2018
We stayed for one night...
Liked: Excellent breakfast .
Susan Thu, 9 August 2018
Liked: Nice location
Disliked: Room was too dark and small
Chris Thu, 9 August 2018
Tired room in a nice...
Liked: A lovely bar/lounge area , barman was great, the common areas that we saw were very nice
Disliked: Our room was very tired, plaster off the wall, cracked mirror, loose toilet roll holder, old tired rucked up carpet. It was right on a public pathway which was quite noisy ( although they did provide ear plugs? ) To add to the fact that I think the hotel was over priced, in the morning we tried to get breakfast after being pointed to a table we waited for over 20 minutes for tea which didn't come and we couldn't even eat as there was literally next to nothing ready in the buffet!!! Went down the road and got a lovely breakfast, half the price too!!
Fatime Wed, 8 August 2018
Disliked: See above
Elizabeth Tue, 7 August 2018
Being unable to sleep because...
Liked: The staff were very friendly and helpful. The evening meal we had in the bar was excellent.
Disliked: The rooms were to hot and the fan wasn't powerful enough. The breakfast in the morning was poor hardly any fresh fruit, fruit juices from concentrate, pastry selection limited and lukewarm tap water instead of chilled cold water.