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Mercure Southampton Centre Dolphin Hotel eeee
Mercure Southampton Centre Dolphin Hotel, 34-35 High Street Old Town, Southampton| Area: Southampton City Center
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3.6
HOTEL RATING:
GOOD
3.6 out of 5 (1687 Ratings)
0.5 miles from Southampton centre
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Hotel Description
The historic Mercure Southhampton Centre Dolphin Hotel affords modern conveniences like free Wi-Fi and 24-hour room service in a setting that's more than 500 years old. The non-smoking Mercure Southhampton Centre Dolphin Hotel's oldest and most historic hotel is also among the most modern with free Wi-Fi in all 99 rooms. Other conveniences include coffeemakers ironing equipment and cable TVs. Room service is available from the hotel restaurant which serves locally sourced dishes for breakfast lunch and dinner every day of the week. Retaining many of its original details such as wood-beams in some rooms and oversized bay windows the property also has meeting and conference space and a pub that pours perfect pints. Partake in afternoon tea or sip a cup from the coffee lounge. Parking is available for a fee. Southampton Cruise Terminals West Quay Shopping Centre and the SeaCity Museum are all within a 15-minute walk of the hotel. St. Mary's Stadium and Southampton Central Train Station are a 20-minute walk and it's a 15-minute drive to Southampton Airport.

Check-in time:14:00 Check-out time:12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Safety Deposit Box
` VIP Room Facilities
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Bridal suite
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Restaurant ( la carte)
` On-site parking
` Private parking
` Facilities for Disabled Guests
` Non-smoking Rooms
` WiFi available in all areas
` Business centre
` Free WiFi
` Lift
Mercure Southampton Centre Dolphin Hotel 34-35 High Street Old Town, Southampton

Mercure Southampton Centre Dolphin Hotel Guest Reviews

OVERALL AVERAGE SCORE:
GOOD (3.6 out of 5)

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1.5

Poor - 1.5 out of 5

Verified Hotel Guest Fri, 18 May 2018

Liked: The Staff - they responded to my complains in a proactive and positive way. The above scoring is based on the first room I was assigned. Travel weary, I did not deal with the condition of the hotel and hotel room.
Disliked: Entrance to the hostel was; filthy red carpet with old cigarette butts. People smoking in this area.Hallways floorboards leading were chipped, and walls needed to be painted at certain points. AC not clearly marked as not available.Noise fro hallway.

5

Exceptional - 5.0 out of 5

Richard Tue, 15 May 2018

Hotel met our expectations. We...

Liked: Comfortable room, excellent facilities. Superb breakfast. Welcoming check in staff. Helpful staff.
Disliked: Nothing.

4

Good - 3.95 out of 5

Jonathan Tue, 15 May 2018

Fairly enjoyable stay.Didn?t bother with...

Liked: Staff were friendly.Room was clean
Disliked: Saggy small bed and tiny shower cubicle.Having to pay additional for parking which is never mentioned as an extra charge,just that it is available

2.1

Disappointing - 2.1 out of 5

Paul Tue, 15 May 2018

Disappointing

Liked: Location
Disliked: It was scruffy, dirty and dingy. They charge you for parking. How this hotel is rated four star is a mystery, more like a two star.

2.7

Fair - 2.7 out of 5

Ann Sun, 13 May 2018

Passable

Disliked: Very tired looking place, needs major face lift to the rooms and halls

4

Good - 3.95 out of 5

John Sun, 13 May 2018

Good

4.8

Exceptional - 4.8 out of 5

Richard Sat, 12 May 2018

Great location!

Liked: Excellent location, very good breakfast

5

Exceptional - 5.0 out of 5

Kristie Sat, 12 May 2018

Relaxing and comfortable stay

Liked: I had originally booked a twin room for my daughter (26yo) and I for a little break and Southampton shopping but then decided to upgrade to a privalige room which was very easy to do on booking.com. The day of our travels my youngest daughter (15yo) wanted to join us so I rang the hotel and they very happily made up a sofa bed in our room for her to stay too - this was very easy and the receptionist on the phone was more than happy with my request. The room was lovely, clean and had just what we needed. Thankyou
Disliked: There was no air con as it was an extremely hot weekend but we were supplied with a fan which was a god send

2.7

Fair - 2.7 out of 5

Victor Sat, 12 May 2018

Passable

2.9

Okay - 2.9 out of 5

Jessica Fri, 11 May 2018

It was just ok

Disliked: The hotel was just ok, over priced for what it is. Breakfast was disappointing - as it didnt come quick enough and there wasn't a lot on the buffet I had cereal and got charged 13 for it. Bathroom looked grubby but was clean just tired looking. Will stay again as it was comfortable and there isnt much choice in Southampton

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