Novotel London Excel Guest Reviews
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|2.7 miles from East London centre|
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Janine Mon, 9 July 2018
Perfect for London ExCel or...
Liked: Excellent location for the London Excel, easy to get to and well connected. My evening meal was exceptional, as was the service.
John Sun, 8 July 2018
Great hotel from novotel
Liked: Room very nice and very comfy bed
Disliked: Very close to the excel and 2 DLR Stations
Conrad Sun, 8 July 2018
Liked: Comfortable and good location
Disliked: Bar staff overcharging constantly on drinks and rude
William Sat, 7 July 2018
Liked: Clean comfortable room
Disliked: Very remote location ...... a long way from all popular attractions ...
Ioannis Thu, 5 July 2018
Liked: For breakfast, nicely-prepared bacon and several bread options offered the opportunity for very nice bacon rolls.
Disliked: One-use sleepers would have been very useful. Overall only basic personal care products available in the room
Mirko Tue, 3 July 2018
Disliked: value for money
Ijeoma Tue, 3 July 2018
The entire hotel could do...
Liked: Pros: check in was a breeze, beautiful view sitting outside eating breakfast, cable cars nearby and places to eat, secure parking right next to property. Lovely, helpful and attentive staff during breakfast service.
Disliked: Cons: parking is £16 overnight. The breakfast was sub-par (tea awful, sausages pink inside, milk tasted off, pancakes shop bought, - eggs, juice and toast were decent). More Cons: the first room we stayed in had a large cobweb waiting to greet me, upon further inspection there were about 20 tiny spiders in the corners of the room. We were immediately changed and offered two complimentary drinks. The new room had dusty corners (which we cleaned ourselves), the AC was weak and the bedding was not clean. They changed the bedding and gave us a fan. The bed is not the most comfortable (if you like soft mattresses then you will like it). Asked for a refund as we wanted to leave the hotel but the receptionist told us no (after speaking with her manager) and slammed the phone down. The entire hotel could do with a once over with a mop and vaccum and some elbow grease. It has a lot of potential as it?s well designed ...just not clean. Would not stay here again.
Marwan Mon, 2 July 2018
Liked: Everything was very good thx
Rozmin Mon, 2 July 2018
Stayed one night. Room facilities...
Liked: Excellent proximity to ExCel
Disliked: Separate toilet and bathroom with no hand basin in toilet which meant having to walk through the bedroom to wash hands each time. Bathtub was dirty with soap scum and hairs from previous occupant! Full length mirror in bathroom was extremely narrow and in tiny space so no option to get a proper full view. Sofa bed was very uncomfortable.
Zahra Mon, 2 July 2018
Liked: Breakfast hash browns