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Novotel London Excel eeee
Novotel London Excel, 7 Western Gateway Royal Victoria Dock, East London | Area: London Docklands - Canary Warf & Greenwich
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (1263 Ratings)
2.7 miles from East London centre
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Hotel Description
Outdoor dining free Wi-Fi and a calming sauna are some of the prized perks at the non-smoking Novotel London Excel. All 257 rooms at the eight-story hotel are furnished with LCD TVs free Wi-Fi Nespresso machines and desks. Dine in the restaurant or step outside to enjoy alfresco flavors and London skyline views from the terrace. Room service is also an option. There's also a fitness room a sauna and a hammam for relaxation options. Pets are allowed for an additional fee. The hotel is adjacent to the ExCel Centre and within a convenient five-minute stroll of the Custom House DLR station. From there the Tower of London is a 25-minute ride. Walk five minuted walk to the Emirates Air Line station which gets you over the Thames to the O2 Arena in 20 minutes. The hotel is two miles east of Canary Wharf and within five miles of the National Maritime Museum in Greenwich. London City Airport is two miles away.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
E
Fitness Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Sauna
` Turkish/Steam Bath
` Terrace
` Babysitting/Child Services
` Bar
` Currency Exchange
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Soundproof rooms
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Fax/photocopying
` Luggage storage
` Restaurant ( la carte)
` WiFi everywhere
` WiFi available in all areas
Novotel London Excel 7 Western Gateway Royal Victoria Dock, East London

Novotel London Excel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5.0 out of 5

Janine Mon, 9 July 2018

Perfect for London ExCel or...

Liked: Excellent location for the London Excel, easy to get to and well connected. My evening meal was exceptional, as was the service.

4.8

Exceptional - 4.8 out of 5

John Sun, 8 July 2018

Great hotel from novotel

Liked: Room very nice and very comfy bed
Disliked: Very close to the excel and 2 DLR Stations

2.7

Fair - 2.7 out of 5

Conrad Sun, 8 July 2018

Passable

Liked: Comfortable and good location
Disliked: Bar staff overcharging constantly on drinks and rude

3.2

Pleasant - 3.15 out of 5

William Sat, 7 July 2018

Pleasant

Liked: Clean comfortable room
Disliked: Very remote location ...... a long way from all popular attractions ...

3.8

Good - 3.75 out of 5

Ioannis Thu, 5 July 2018

Good

Liked: For breakfast, nicely-prepared bacon and several bread options offered the opportunity for very nice bacon rolls.
Disliked: One-use sleepers would have been very useful. Overall only basic personal care products available in the room

3.6

Good - 3.55 out of 5

Mirko Tue, 3 July 2018

Good

Liked: position
Disliked: value for money

2.3

Disappointing - 2.3 out of 5

Ijeoma Tue, 3 July 2018

The entire hotel could do...

Liked: Pros: check in was a breeze, beautiful view sitting outside eating breakfast, cable cars nearby and places to eat, secure parking right next to property. Lovely, helpful and attentive staff during breakfast service.
Disliked: Cons: parking is 16 overnight. The breakfast was sub-par (tea awful, sausages pink inside, milk tasted off, pancakes shop bought, - eggs, juice and toast were decent). More Cons: the first room we stayed in had a large cobweb waiting to greet me, upon further inspection there were about 20 tiny spiders in the corners of the room. We were immediately changed and offered two complimentary drinks. The new room had dusty corners (which we cleaned ourselves), the AC was weak and the bedding was not clean. They changed the bedding and gave us a fan. The bed is not the most comfortable (if you like soft mattresses then you will like it). Asked for a refund as we wanted to leave the hotel but the receptionist told us no (after speaking with her manager) and slammed the phone down. The entire hotel could do with a once over with a mop and vaccum and some elbow grease. It has a lot of potential as it?s well designed ...just not clean. Would not stay here again.

5

Exceptional - 5.0 out of 5

Marwan Mon, 2 July 2018

Satisfied

Liked: Everything was very good thx

2.1

Disappointing - 2.1 out of 5

Rozmin Mon, 2 July 2018

Stayed one night. Room facilities...

Liked: Excellent proximity to ExCel
Disliked: Separate toilet and bathroom with no hand basin in toilet which meant having to walk through the bedroom to wash hands each time. Bathtub was dirty with soap scum and hairs from previous occupant! Full length mirror in bathroom was extremely narrow and in tiny space so no option to get a proper full view. Sofa bed was very uncomfortable.

3.8

Good - 3.75 out of 5

Zahra Mon, 2 July 2018

Great!

Liked: Breakfast hash browns

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