Park Plaza London Waterloo Guest Reviews
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|1.1 miles from Lambeth centre|
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Meghan Wed, 13 February 2019
Lovely decor and stylish hotel...
Liked: The lighting in the bedrooms were too dark and yellow. Love the mood lighting but the full lights need to be brighter. Loved the decor and the fact there were drinking glasses in the room too.
Disliked: That a king sized bed was actually two single beds pushed together. This ment you could feel a gap in the middle of the bed all night. I didn?t like the sliding door in the bathroom either as I felt very clostrafobic in the toilet side and ment the water from the shower could easily run out into the rest of the bathroom. I also didn?t like the fact there wasn?t a door on the bathroom.
Alex Wed, 13 February 2019
Liked: Location is about a 5-10 minute walk to the London Eye. The breakfast buffet was great. The rooms were clean
Wayne Tue, 12 February 2019
Liked: Restaurant and bar were great with friendly service
Disliked: Quiet niisey room road traffic
Eleanor Tue, 12 February 2019
Spacious, quiet and smart.
Liked: Easy location for access onto the Bakerloo line or going down to Waterloo Station. Nice easy walk to Westminster Bridge. Very clean, spacious, loved the electronic touches.
Disliked: Would have liked to have had a second pillow.
Mike Tue, 12 February 2019
Liked: Just stayed one night and had room service, which was excellent
Kk-the-trveller Tue, 12 February 2019
Liked: Excellent hotel, close to underground and clean and comfy beds. the mood light system is great
Disliked: For me it was far from Piccadilly area although very close to north lambeth underground
Ann Tue, 12 February 2019
Liked: Very modern facilities. Good location for Westminster and the South Bank.
Good choice at breakfast.
Comfortable bed and spacious room.
Disliked: We hadn't realised we would be able to hear the trains at Waterloo as much as we did.
Patrick Mon, 11 February 2019
Good but not great. I...
Liked: The staff were lovely and I loved the pool. The location was brilliant too.
Disliked: The shower and toilet are side by side with a sliding door instead of a door that closes and locks so you either have the sliding door closing the toilet or shower but never both. You could hear everything too. The breakfast team sat someone else at my table while is was serving myself The chips at dinner time were not fully cooked but my lasagna was burnt around the edges. It wasn't bad but it could have been better. The steam room wasn't very steamy.
Fahad Mon, 11 February 2019
I loved it!
Liked: Everything was as expected but above all I loved the hospitality shown by the receptionist. I booked a superior king room, and by mistake she checked me into a room that was meant to be for disabled people, and when I complaint about it, she offered me a free upgrade to a Studio room as a courtesy.
You don't find this gesture that often, and it deserves massive appreciation.
Lastly, the hotel is literally next to Lambeth North tube station (bakerloo line) hence easy travelling.
Disliked: Complimentary water bottles were not kept in the room. It isn't the biggest miss but complimentary items gives you little happiness and water is essential add.
Fire2k Mon, 11 February 2019
Great hotel and location for...
Liked: The beds were extra comfy with choice of pillows. Breakfast was good! and the location is very handy for Tube and Train station. The bar is very nice but expensive
Disliked: Limited food menu at the restaurant.