Radisson Blu Hotel Guest Reviews
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|1.1 miles from Cardiff centre|
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Suliman Wed, 20 March 2019
Liked: Just the location
Disliked: Good AfternoonIn the beginning thank you for the hospitality which was good, I have a few points to share it with to makes Radison blu hotels more better, firstly starting from the cleaners, one of the cleaners she didn?t knock the door of the room in floor 15 to enter the room and clean, secondly the check out process wasn?t that professional , which was really slow and asking us for payment which we already paid for , therefore we really recommends you to follow up with cleaners and advised them to knock the door, beside that all was good. The staff in checking area they were friendly and helpful too.Kindest regards, Suliman Al mashrafi Room number:1503
Allan Tue, 19 March 2019
Liked: Excellent location, so central, and room was spacious, great view from 12th floor, breakfast was v good but expensive
Disliked: Downside was the air conditioning didn't work (at all) which wouldnt have been an issue if we could have opened a window. The TV also didn't work which was apparently down to the remote needing a new battery. We mentioned that the air con needed fixing on way to dinner that evening but instead of fixing it we found a portable heater had been plugged in so the problem, no air, had got 10 times worse as the room was so hot we had to keep the door to the hall open for 20 mins before going to bed. We complained about this (too politely perhaps) but the nice lady on reception offered no apology. We paid extra for breakfast when in reality some sort of discount should have been offered as the room wasn't what it should have been
Richard Tue, 19 March 2019
Nice place to stay in...
Liked: Friendly and helpful staff. Nice large comfortable bedroom.
Disliked: They need more staff at reception as queues often build up when the London train arrives.
Garry Tue, 19 March 2019
Liked: Location was great
Disliked: No windows access
Ryan Tue, 19 March 2019
Liked: Not a fan of the bed. It was stained. The room wasn?t worth the money I paid. I?ve stayed in hostels nicer
Disliked: Stained bedding
Paul Tue, 19 March 2019
Liked: Centre to everything
Rachael Tue, 19 March 2019
Liked: The view from room
Disliked: Service was bad on check in, room wasn?t clean. Outdated for a Raddisson hotel. No tea coffee milk in room and should have to ask for it. Was also not bottled water
Robin Tue, 19 March 2019
Liked: Good location - clean and as expected with this chain
Disliked: Breakfast - every time I be at k with Booking.com I add the breakfast. Every time the Radisson Blu dénie that I have a breakfast booked. It?a very annoying
Elaine Mon, 18 March 2019
Comfortable bedroom lovely breakfast some...
Liked: Lovely range of breakfast choices
Disliked: Some staff unsure of what they were doing
Joanne Mon, 18 March 2019
Would stay again but love...
Liked: Size of bedroom and bathroom and the view plus helpful staff.
Lifts fast and quickly available. Parking. Location.
Disliked: Breakfast - cold, rubbery fried eggs, cold hash browns and beans. Wouldn?t have it again.