Royal Station Hotel Guest Reviews
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|0.7 miles from Newcastle upon Tyne centre|
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Chris D, Stoke Mon, 18 November 2013
Would recommend to friends and family.
Liked: Helpful staff and comfortable beds.
Disliked: Long walk to room.
Christine Fri, 21 September 2018
Would definitely return
Disliked: Little noise fro we think railway station room 122
Emma Fri, 21 September 2018
good for a girls weekend
Liked: The lobby is beautiful but the rooms need updated - especially the ones we stayed in.
Disliked: our room window wouldn't close.
Nancy Fri, 21 September 2018
I would choose it again...
Liked: Its location, spaciousness, and grandeur, especially the fabulous chandeliers and what looked like the original decor and fittings in the communal areas. The staff were very pleasant and helpful.
Sharon Thu, 20 September 2018
Liked: Very central great location
Disliked: Our room was up in at the very top & the lobby leading to the room was very outdated so was the decor made it look scruffy
Peter Thu, 20 September 2018
A beautiful hotel, but the...
Liked: Although parking 'at the door' is first come, first served - I landed the one of the lucky spots, and was given helpful guidance by staff pre check-in as to where I could park. The hotel is in the perfect location and it is a beautiful old building with a fabulous, chandelier showcased staircase. The mini bar stocked with some inclusive water and snacks was a bonus.
Disliked: My room was extremely disappointing and not at all as the pictures - though of course they are careful to say that pics are for 'illustrative purposes only'. The website pics show a spacious (King) room that a good metre or more between the bed and walls or window; space for two club chairs and a small occasional table; plus a desk and additional chair. The bathroom looks enormous, with a sash window and lots of space between the bath and the toilet. The reality was my one chair sat flush against a wall, a window, and my bed; whilst my toilet was right-up against the door to my small shower cubicle and the bathroom had no window. My King bed was made-up of two mattresses, one a half inch taller than the other. Not at all as portrayed and poor value for money.
Susan Thu, 20 September 2018
Liked: Fab location and staff very clean.
Disliked: The cost of parking is the only reason I wouldn?t return as had to park in the railway car park overnight and cost a fortune on top of the hotel stay!
Lee Thu, 20 September 2018
Liked: Very central, easily accessible. Clean and spacious. Staff were professional and friendly. Quite possibly the best hotel I?ve ever stayed in!
Fiona Thu, 20 September 2018
Liked: Small room but there was only me say that the room had everything I needed nice comfy bed
Staff very friendly
Disliked: For the price I think some sort of breakfast should be included
Adam Thu, 20 September 2018
Excellent but with a few...
Liked: Historically fascinating, the Royal Station Hotel is in an excellent location and affords a good level of comfort. The breakfast and evening meals were very nice and the team most pleasant and helpful. No major issues, rather a few minor niggles.
Disliked: There were a few minor irritations, some of which are probably down to the age of the property and others which could be avoided. The WiFi was strong but the registration process was long winded and it seemed to take a long time to connect in the first place. The parking is limited, although the large station cark park is a stone's throw away - £40 for a two-day stay was on the steep side, so it might be worth researching cheaper alternatives. The water pressure was okay but the shower not quite hot enough, even a 'max'. The most frustrating thing of all was the room key cards - on arrival it didn't work (I was on the top floor with baggage aplenty) and on two other occasions, I had to get them replaced by the reception team (three times in all). This is the sort of irritation that can tarnish things, so really something ought to be done about their lack of reliability. All on all, I was very happy though!
Tracey Wed, 19 September 2018
Enjoyable stay will sty here...
Liked: Price was fab location was great and a fridge in the room with complimentry water orange and biscuits friendly staff
Disliked: Our room was a long walk from the lifts with quite a few stairs which wasn't good with cases