The Star Hotel Guest Reviews
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|0.2 miles from Southampton centre|
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Stephen Tue, 14 August 2018
Enjoyable and comfortable stay.
Liked: We made a last minute booking and were given an enormous room at the front of the hotel. It was clean and comfortable, and we had an excellent breakfast.
Disliked: There was no light switch by the bed, and no telephone in the room.
Kenneth Tue, 14 August 2018
Anonymous Tue, 14 August 2018
Perfect for a short break.
Liked: Within easy walking and bus distance for sightseeing
Disliked: My room was on the High street and as expected it was very noisy until the early hours. If I stay again I would request a room at the back.
Ioan Mon, 13 August 2018
Anonymous Mon, 13 August 2018
The hotel was clean and...
Liked: The hotel was ideally situated for the purpose of our trip. Very convenient for the port and viewing cruise liners. Second time we have stayed here.
Karishma Sun, 12 August 2018
Liked: Very little to be honest. WiFi was good quality
Disliked: My first room (13) had a broken window which wouldn?t close and looked out into a desolate car park. Not safe for a woman to stay in. The receptionist was unapologetic but moved me to 51. It was hotter than a sauna, the window was also broken, the macerater in the bathroom made loud noises every hour and the bathroom smelt of sewage. The room was directly above a pub and I didn?t sleep all night. I?ve included a photo of the broken dirty window that I had to try and prop up using a book to let some air in to my stifling room so I could sleep. Again unapologetic staff in the morning. I didn?t feel safe in this hotel and didn?t stay there for the second night which says a lot.
Mary Sat, 11 August 2018
Jules Thu, 9 August 2018
Disliked: The room was very hot and stuffy but we understand that with the weather the way it?s been this would have been difficult to rectify, although a fan would have helped
Sarah Wed, 8 August 2018
Liked: Very helpful staff, room very clean and welcoming.
Disliked: It was very noisy in the morning and if we didn't need to be up at 5.45am for the ferry, we would have been woken anyway by the noise outside.
Adrian Tue, 7 August 2018
Liked: Middle of town close to ferry.
Disliked: Bathroom dated very hard to clean shower cracked with mouldy on shower tray did not use. No food or bar as shut on Sunday room very noisy outside.