Westcliff Hotel Guest Reviews
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|0.9 miles from Southend on Sea centre|
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Emma , Wrexham, visiting Cliffs Pavilion Fri, 12 May 2017
My room was very clean and large. It had lots of mirrors and a desk to sit at - both features were very helpful. It had a large window overlooking the sea which I loved and all the drink making and washing extras that one expects. As a single woman I felt very safe and I will be staying there again in October.
Liked: It was well presented and spacious.
Disliked: The restaurant was quite expensive.
Janet A, Chelmsford Essex, visiting Cliffs Pavilion Sat, 11 January 2014
Would have been a great stay but for a disco until the early hours. We were moved to a sea front room which was quiet. Staff did apologise - would use again though.
Liked: Rooms comfy; food excellent.
Disliked: Disco going on until the early hours - very loud.
Paul, Braintree Mon, 11 March 2013
Brilliant - we had a lovely stay. All the staff were really friendly, very smart and efficient. The food and service in the restaurant and bar was second to none. Our room was fresh and extremely clean. Breakfast was spot on with a good selection to suit most tastes. Value for money was very good. Already recommended it to friends and we are looking for a reason to stay again.
Nanette Sat, 10 March 2018
Matthew Thu, 8 March 2018
Grand old hotel - nice...
Liked: Friendly staff & received free room upgrade (new room had be refurbished and was far better). Good value hotel if on a budget. Great views and location.
Disliked: Original room was tiny and from the 1970's. Gym was equally small and few of the machines worked. No newspapers - told to try shop down the road. Hotel is a bit dated and those rooms that have been refurbished have not been decorated to the highest quality.
Dawn Thu, 8 March 2018
suited our purpose.
Liked: good sized room -comfy
Disliked: bed a little too springy - one person moving disturbs other one rather a lot of fire doors.
Simon Thu, 8 March 2018
Madeleine Mon, 5 March 2018
Liked: Reception evening staff very friendly .
Disliked: Lights in bathroom not working No lights in bedside lamp Bed was so UNCOMFORTABLE and noisy bed Bathroom very small, toilet was close to wall and bath good job I was not a bigger person Evening meal was disappointing had chicken & pots [had to pay more for veg ] ????? Partner had gammon , pineapple. Potatoes,Peas and carrots no extra charge ???????
Joanne Mon, 5 March 2018
Excellent and we loved the...
Liked: Breakfast excellent
All staff very pleasant and friendly
Disliked: TV positioning to the bed was very awkward to watch
Mark Mon, 5 March 2018
aweful never ahain
Liked: Nothing!first of i was told i hadnt paid up front.room was dirty and ripped curtains.they did move me
Disliked: Room and cleansiness
David Mon, 5 March 2018
poor not value for money
Liked: dinner was nice
Disliked: avoid the 4th floor, poor heating, cobwebs, poor decor, uncomfortable bed dinner was good just allow 30 to 40 minutes between courses if your on a tight time schedule
Hayley Sun, 4 March 2018
Amazing night, staff was lovely...
Liked: The jacuzzi bath was amazing! And the room size was lovely and spacious
Disliked: Getting to the room
Amy Sun, 4 March 2018
Okay for one nights stay.
Liked: The location was nice and close to the seafront and train station. The staff are nice and friendly too.
Disliked: The hotel is very very dated. It felt quite unclean, damp and gloomy. The bed wasn?t comfortable and everything looked like it was falling apart a bit. The hotel has so much potential it just needs completely ripped out and started again.