Rotunda Bar & Diner Customer Reviews
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Write a review
Fiona, Leven Sun, 14 May 2017
When we originally booked we were not informed it was a pre-set menu. We were seated in seats which were too low for the tables and not comfortable in the slightest. We asked to change seats which was accommodated. The music was a bit too loud, hard to have a conversation during the meal. The service was appalling - I counted we were served by 4 different people and left for a considerable amount of time in between courses. Had to ask for our drinks....twice (which were forgotten); had to ask for desserts and then the bill. Was never approached by staff to see if we were OK or needed anything throughout our meal. The meal itself was OK - could not eat onion rings as they were sitting in a bowl with a puddle of grease at the bottom. Was very disappointed with this establishment and would not recommend it in the future.
Liked: The cocktails were really good when we eventually got them.
Disliked: Service; music.
Ronnie, Rosyth Fri, 31 March 2017
Our show was at 19:30. We had to rush our main meal because we got it late, half an hour after we had finished our starter.
Liked: Not a lot.
Disliked: Had to wait for our main meal about half an hour after our starter.
Emma, Glasgow Fri, 29 April 2016
I have dined in the Italian three times on concert nights and could not fault, only praise the food and service especially under the busy conditions. On this occasion I was so disappointed it has put me off ever returning to the Rotunda. Our starter's were served and finished before we had been served our first drink, which we could see sitting on the bar the whole time - no apology. When the main was served a side dish was missing. We tried several times to get the attention of a waitress - when she finally did come over the meal was eaten therefore no point in said side dish. When I said that to her, again, no apology. My husband ordered another drink which then sat on the bar for a lengthy period of time and our bill arrived before the drink. So annoyed with the servers complete disregard in making our dining experience satisfactory. This put a dampener on the rest of our evening out. The waiters and waitresses clearly cannot work under pressure nor have the manners to apologise to paying customers when things go wrong. Will not be back and will be telling all my friends and family to avoid Rotunda.
Liked: Food was tasty and prompt.
Disliked: Service was disgraceful.
Naomi, Glasgow Mon, 18 April 2016
Disliked: Left us for over half an hour. When I finally asked, the order hadn't been put into the kitchen. We just got up and left.
Emma, Dunfermline Thu, 12 November 2015
Food was lovely. A great place to go for something to eat before a show.
Disliked: Our drinks were forgotten and we had eaten most of our meal by the time we got them.
Brian, Aberdeen Fri, 9 October 2015
Service was good; food was good; music a bit overpowering - could be a few less decibals! All in all, exactly what I thought it would be, perfect for pre-concert. The 3rd floor looked really good, the Italian bit - will give that a try next time.
Charlotte M, East Kilbride Sun, 3 May 2015
Food served fast and very warm. Busy on a concert night but very efficient.
Mark, Dunfermline Tue, 28 April 2015
Very attentive; meal excellent. Highly recommended.
Liked: Excellent staff.
Linda, Glasgow Mon, 13 April 2015
Delighted with service and food good value for money. Our first time here and will be back soon.
Martin, Stirling Sat, 4 April 2015
Staff are exceptionally polite; service was quick which is perfect for pre-event; food very good with good portions; well priced; will return, thank you.
Liked: Great staff; great food; great service.
Disliked: Seats are very basic.